VRDTVSH264-5-3-80-761a Display Bad When Using EVR

seglertx

New member
I just installed VRDTVSH264-5-3-80-761a on a clean installation of Windows 10 and got this for the display.

VRDTVSH264-5-3-80-761a-Display.jpg

If I use VMR9 the picture is good. I had first installed VRDTVSH264-5-3-4-748a and the display was good using EVR but I was experiencing the delay in saving files and saw the thread about that in the forum and decided to try the beta.
 

Danr

Administrator
Staff member
Interesting. Do you know what graphics / card driver you're running? If you don't go to Tools > Options > Intel Quick Sync and click on the info button. That will show your graphics driver types and versions.

To correct this issue, simply turn off Video card YUV acceleration on that playback page. That will correct things. The only time, I've seen this behavior with the EVR driver is when running in a VM, although that tends to affect the VMR9 driver as well.
 

Danr

Administrator
Staff member
Seems to be related to an interaction between the EVR driver and the AMD cards / drivers. Did you correct by turning off YUV or reverting to VMR9?
 

Danr

Administrator
Staff member
We will purchase an HD6450 card to test with here. Is there any specific model you recommend? If you can send an Amazon link that would be appreciated. Thanks.
 
Seems to be related to an interaction between the EVR driver and the AMD cards / drivers. Did you correct by turning off YUV or reverting to VMR9?
Both of your suggestions are effective in the sense that they correct the video display. However, I chose to use VMR9 because it appears to be less taxing on my CPU.

We will purchase an HD6450 card to test with here. Is there any specific model you recommend? If you can send an Amazon link that would be appreciated. Thanks.
Before I share the requested info, respectfully, I just want to make sure you're aware of the age of the 6450. If I recall correctly it was released in 2011. I say this because:
* you might have to pay an unreasonable premium to get one now
* I'm assuming that more modern GPUs - AMD or other - would Just Work (TM)
* VMR9 and non-YUV-accelerated-EVR seem reasonable alternatives

Given all of the above and without meaning to dent your enthusiasm or question your decision, I do wonder if it's worth the effort (?). Perhaps more information from the OP will clarify the situation.

Putting all that aside...

This is the exact 6450 variant that I have:
https://www.gigabyte.com/Graphics-Card/GV-R645SL-1GI#ov

It appears to be available from Amazon here:
https://www.amazon.com/GV-R645SL-1GI-Gigabyte-GV-R645SL-1GI/dp/B017O248UY/ref=sr_1_1?ie=UTF8&qid=1514190609&sr=8-1&keywords=GV-R645SL

Please note that I'm based in New Zealand. There may be better-priced alternative sources of the same card for the USA.
 

fatboi

New member
Also having the same issue after a clean install.

I'll try disabling YUV

GPU: MSI 390x
AMD driver 17.112.2

Is there any way I could re-download v5.3.80.760? ... this version worked ok.
 
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Dan203

Senior Developer
Staff member
Yeah that part of the code hasn't changed in years. This is due to something MS did with the most recent windows update. It seems that some video drivers are having issues and need to be updated. It can cause this issue as well as issues with the thumbnails drawing slowly. In both cases updating the driver usually works.

Even if you're running in a VM some drivers work some don't. In my case it works fine in VMWare as long as I have the 3D acceleration setting turned on in the video settings. For DanR it never works in VMWare even if he has 3D enabled. We have no idea why.
 

jmc

Active member
Is there any way I could re-download v5.3.80.760? ... this version worked ok.
I keep my old version install files.They are not large at all, 30-40+ Megs.

Also when you install put the new version in a new named folder and you
can run what ever version you wish whenever you wish.

jmc
 

MozartMan

Member
My card is AMD based Radeon R9 200. I got the same issue after installing 761. I had to change to VMR9 video driver. Then I realized that I had AMD driver installed by Microsoft.

Now I installed AMD driver from AMD site, 17.12.1. I change back to EVR to test and video is playing OK.
 

Dan203

Senior Developer
Staff member
Yeah we've seen reports of this problem on all 3 card types. Nvidia, AMD and Intel. In all cases upgrading the driver fixes the issue. So there seems to be some issue with the creators update and older drivers.
 
In all cases upgrading the driver fixes the issue. So there seems to be some issue with the creators update and older drivers.
Are there two causes for this issue? I ask because I'm using the latest available driver for an older card, and I'm using W7 (ie. Creator's Update is not applicable).
 

Dan203

Senior Developer
Staff member
Are there two causes for this issue? I ask because I'm using the latest available driver for an older card, and I'm using W7 (ie. Creator's Update is not applicable).
Are you running Windows in a VM? If so then you'll likely need to disable YUV acceleration to make the video look right. This can also happen when using remote desktop, but we have some code that's suppose to catch that and disable YUV automatically.
 

Dan203

Senior Developer
Staff member
It's possible your card simply doesn't support YUV. If you uncheck that option does it work?
 
It's possible your card simply doesn't support YUV. If you uncheck that option does it work?
Yes, as previously stated, the video displays correctly when I uncheck the YUV option. However, it also displays correctly when I use VMR9 instead of EVR. If my card didn't support YUV, why would YUV work with VMR9?
 

Dan203

Senior Developer
Staff member
Yes, as previously stated, the video displays correctly when I uncheck the YUV option. However, it also displays correctly when I use VMR9 instead of EVR. If my card didn't support YUV, why would YUV work with VMR9?
That I'm not sure. Both VMR9 and EVR use DirectX so there really shouldn't be a difference. But I don't really know how they work internally, so there must be some difference.
 
Well, with the greatest respect, I suspect an issue with TVSuite because hardware accelerated video decoding works successfully regardless of renderer in all the video player software I use. I only wish I was able to be more helpful in enabling the issue to be identified and resolved.
 
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