VRD V5 5.1.0.717 Crashing

eustonstreet

New member
Hi, I have a programme recorded from Channel 4 HD in UK that, after cutting out ads, consistently crashes VRD when saving as TS.

Pls let me know what info you want to investigate.

Cheers

Ian
 

BDGillard

New member
Hi, I have a programme recorded from Channel 4 HD in UK that, after cutting out ads, consistently crashes VRD when saving as TS.

Pls let me know what info you want to investigate.

Cheers

Ian
I too had problems with Channel 4 HD recording of "Home Alone 2", the save hung up on scene 3 of 4, deselecting "allow multiple audio streams" in profiles options overcame problem.Recording was from a terrestrial transmission. I think Channel 4 removed the audio description stream during program. VRD version 5.1.0.717

small sample of log :-

2014-12-09 07:27:45 Secondary audio adjustment for stream: 1, Removed: 0, Added: 15, Buffer original PTS start: 3567885.34 (00:59:27.22), end: 3568482.68 (00:59:28.12), remaining count: 15
2014-12-09 07:27:45 TS->PTS Underflow in: Audio-1 @ PTS: 2514760.00 (00:41:54.19), Underflow: 345.80 msec, Count: 609, Video BR: 9.791
2014-12-09 07:27:45 TS->PTS Underflow in: Audio-1 @ PTS: 2514802.67 (00:41:54.20), Underflow: 304.70 msec, Count: 610, Video BR: 9.791
2014-12-09 07:27:45 TS->PTS Underflow in: Audio-1 @ PTS: 2514845.33 (00:41:54.21), Underflow: 263.52 msec, Count: 611, Video BR: 9.791
 
Last edited:

Dan203

Senior Developer
Staff member
Yeah if the audio stream disappears mid file it can cause issues. Try unchecking "allow multiple audio streams" in the options section of the Save dialog. If that doesn't work let us know and we will investigate further.
 

eustonstreet

New member
I already have "allow multiple audio streams" unchecked (I tweaked the h264 TS profile)so that's not the issue in this case.

Ian
 

Dan203

Senior Developer
Staff member
We're working on an issue related to H.264 editing. Lets wait until the next beta and see if it fixes the problem.
 

eustonstreet

New member
Dan, issue is still there on new 718 beta. I believe it to be exactly the same problem reported in a couple of other threads that have been started, that is, it hangs (crashes) after first edit when saving.

Ian
 

Danr

Administrator
Staff member
Ian, Can you upload a source sample and cut points or VPrj?

We will jump on this right away.
 

eustonstreet

New member
Sample and VPRJ uploaded & email sent. All you need do is open project and save as TS, no re-encoding and VRD will crash.

Cheers

Ian
 
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