VRD crashes every time I try to edit a recording

SimonP

Member
Hi guys,

I haven't been doing much recording and editing recently but the last 3-4 times I have tried to edit my recordings VRD (TV Suite v.5.3.80.758) has crashed on me.

I mark the start and finish points, press 'Save Video' and almost immediately I get the 'VideoReDo has stopped working' box and that was all she wrote. I tried QSF each time but in all the years I have been using VRD it has never fixed a problem and the same was true in these cases.

They were all BBC One HD programmes recorded in the UK using DVBViewer that I haven't yet watched but they appear to be fine. Attached are the VRD log and vset files and below is the MediaInfo dump. As you can see, they are big files but I can upload one to you if required.

Can you sort this out please? VRD is unusable for me as it is and it's very frustrating.

(P.S. Windows 7 64 bit, Core i5-4670K @ 4GHz, 16GB memory.)

General
ID : 1 (0x1)
Complete name : D:\Blue Planet II - 2 7. The Deep The wildlife documentary series narrated by David Attenborough goes on groundbreaking journey to the deepest parts of the oceans. [HD] [AD,S] - BBC One HD (AC3,eng) - 11-05 2017 19-50-06.ts
Format : MPEG-TS
File size : 2.94 GiB
Duration : 1 h 24 min
Overall bit rate mode : Variable
Overall bit rate : 4 958 kb/s

Video
ID : 5400 (0x1518)
Menu ID : 6941 (0x1B1D)
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, RefFrames : 4 frames
Codec ID : 27
Duration : 1 h 24 min
Bit rate : 4 260 kb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 25.000 FPS
Standard : Component
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Interlaced
Scan type, store method : Separated fields
Scan order : Top Field First
Bits/(Pixel*Frame) : 0.082
Stream size : 2.53 GiB (86%)
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio #1
ID : 5401 (0x1519)
Menu ID : 6941 (0x1B1D)
Format : AC-3
Format/Info : Audio Coding 3
Codec ID : 6
Duration : 1 h 24 min
Bit rate mode : Constant
Bit rate : 192 kb/s
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 117 MiB (4%)
Language : English
Service kind : Complete Main

Audio #2
ID : 5402 (0x151A)
Menu ID : 6941 (0x1B1D)
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 2
Codec ID : 3
Duration : 1 h 24 min
Bit rate mode : Constant
Bit rate : 256 kb/s
Channel(s) : 2 channels
Sampling rate : 48.0 kHz
Frame rate : 41.667 FPS (1152 SPF)
Compression mode : Lossy
Stream size : 155 MiB (5%)
Language : nar

Text
ID : 5404 (0x151C)
Menu ID : 6941 (0x1B1D)
Format : DVB Subtitle
Codec ID : 6
Duration : 1 h 24 min
Delay relative to video : 1 s 706 ms
Language : English

Other
ID : 5403 (0x151B)-888
Menu ID : 6941 (0x1B1D)
Format : Teletext
Language : English
 

Attachments

Last edited:

Dan203

Senior Developer
Staff member
Try clearing the recent files/folders using the button on the General tab in options. You have quite a few entries there, some that look a bit odd.

If that doesn't work try uninstalling and then reinstalling leaving all the default options and try again. Does it still crash? If not try restoring your previous settings using the XML posted above. Does it crash now?
 

SimonP

Member
How very strange, clearing the recent files/folders did the trick! I wouldn't have thought of that. Thank you. :)
 

Dan203

Senior Developer
Staff member
It looked like there might have been a couple of paths in that list that were invalid, so that could have been the reason for the issue.
 

SimonP

Member
Bah, it just happened again. I tried clearing the recent files/folders but that didn't help so after a bit of faffing around I uninstalled VRD, downloaded and installed the latest version, configured the basic stuff in setup, tried again and it worked. I then restored my settings from the above file and it failed again in the same way.

Could you have a quick look through my settings file to see if there's anything amiss there? I will probably reinstall and reconfigure it manually but this is a little odd.

Also, rather than starting a new thread for it, are you any closer to being able to edit .mkv files and keep the subtitles? I'm rather deaf and being able to edit a downloaded file and keep the subtitles in the clip would be extremely useful to me, and others I'm sure.
 

BZee

Member
Also, rather than starting a new thread for it, are you any closer to being able to edit .mkv files and keep the subtitles? I'm rather deaf and being able to edit a downloaded file and keep the subtitles in the clip would be extremely useful to me, and others I'm sure.
+1 and I'm sure there are many more hearing impaired people using VRD. (Maybe after V6 is out?)
 

Dan203

Senior Developer
Staff member
Bah, it just happened again. I tried clearing the recent files/folders but that didn't help so after a bit of faffing around I uninstalled VRD, downloaded and installed the latest version, configured the basic stuff in setup, tried again and it worked. I then restored my settings from the above file and it failed again in the same way.

Could you have a quick look through my settings file to see if there's anything amiss there? I will probably reinstall and reconfigure it manually but this is a little odd.

Also, rather than starting a new thread for it, are you any closer to being able to edit .mkv files and keep the subtitles? I'm rather deaf and being able to edit a downloaded file and keep the subtitles in the clip would be extremely useful to me, and others I'm sure.
I'm going to be out of town for 12 days starting tomorrow, sorry. I remember another user having a similar issue and it was a corrupt path in one of the settings. So look for path settings and make sure none of them are pointing to missing or bad paths.
 

SimonP

Member
Thanks Dan. I did find one bad path (DVDFolderOpen) and after clearing the recent files/folders and editing that setting, it seems to be working again.

You can put separate subtitle files into a MKV container with "mkvmerge".

http://www.bunkus.org/videotools/mkvtoolnix/

jmc
Indeed, and I'm a big fan of MKVtoolnix, but I'm talking about a situation where I want to cut clips from an existing recording - for example, a .mkv file containing music videos + subtitles and I only want to keep some of them. At the moment the only way is to note the timestamps of the edits, extract the subtitles with MKVExtractGUI, edit the .srt so that it only has the subs for the clips, adjust the times and resync, then merge them back. Messy to say the least when it ought to be relatively straightforward to be able to keep the subtitles after editing as we can do with .ts files.

This has been talked about for several years and there was a mention of it appearing in the next version. I was just wondering if it will happen as I am needing this more and more these days (especially since I often convert my recordings to .mkv) and might have to look around for a different editor if it's not on the horizon.
 
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BZee

Member
This has been talked about for several years and there was a mention of it appearing in the next version. I was just wondering if it will happen as I am needing this more and more these days (especially since I often convert my recordings to .mkv) and might have to look around for a different editor if it's not on the horizon.
I'm with you 100 percent. Many times I watch as is and don't edit as I really need the subtitles.
 

jmc

Active member
Thanks Dan. I did find one bad path (DVDFolderOpen) and after clearing the recent files/folders and editing that setting, it seems to be working again.

Indeed, and I'm a big fan of MKVtoolnix, but I'm talking about a situation where I want to cut clips from an existing recording - for example, a .mkv file containing music videos + subtitles and I only want to keep some of them. At the moment the only way is to note the timestamps of the edits, extract the subtitles with MKVExtractGUI, edit the .srt so that it only has the subs for the clips, adjust the times and resync, then merge them back. Messy to say the least when it ought to be relatively straightforward to be able to keep the subtitles after editing as we can do with .ts files.

This has been talked about for several years and there was a mention of it appearing in the next version. I was just wondering if it will happen as I am needing this more and more these days (especially since I often convert my recordings to .mkv) and might have to look around for a different editor if it's not on the horizon.
Hmm, yep, been there done that. It has beaten me down.
I accept what I have more then I use to because it is just not worth the struggle
to get what I want out of it.

The only way I know to edit the video and the subtitles all at once is to "burn in"
the subtitles.

The only way I know to do that is TMPGEnc Video Mastering Works.
I'm using Ver. 5.
And it seems to only take dvd subtitles straight from the dvd. (or a dvd folder)
Have never been able to get it to accept any other type. (bluray-don't know.)

Would be wonderful if VRD6 could handle that editing!

Would love to know if there is another program to "burn in" subtitles with.

thanks,
jmc
 
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cp2

Member
I use Handbrake to burn in subtitles once i find that the film has a separate subtitle track for the translation of non-English dialogue.
The drawback is that Handbrake will always recompile the file so you have to set the parameters carefully. I usually also take the opportunity to add different soundtrack types like AC3 and AAC in case a player doesn't support DTS.
I have found some subtitle types that Handbrake doesn't recognise but mercifully i don't often come across them.
Handbrake will also compile into H265 though i don't have anything to edit it again after such a conversion.
 

jmc

Active member
Handbrake will "burn in" subtitles. Good to know.
Will have to look that up.

Thanks,
jmc
 

SimonP

Member
It occurred to me that one solution would be to convert the .mkv files to .ts, if I could find a program that could do it and retain the subtitles. A quick search turned up Video Converter Ultimate which claims to be able to do it so I gave it a go but it is very slow and didn't seem to include the subtitles in the destination .ts file. I have contacted them about it and suggested they simply re-mux the streams rather than transcoding them when all that is required is to change the file format, if they come back with anything useful I'll add it here.

Maybe there are some other programs that can do a simple remux from .mkv to .ts including the subtitles which we could then edit and save in VRD?

Of course I'd much prefer it if VRD could let us edit .mkv files and save them complete with subtitles. If no-one else is doing this it would also be an added USP.

Edit: It appears that Video Converter Ultimate either burns in the subtitles or changes the format to one that works but is invisible to Zoom Player and MediaInfo Also, although its output file is playable in Zoom Player, but once I edit it in VRD it crashes it so not much use.
 
Last edited:

cp2

Member
TSUMuxer can handle subtitles (well, SRT at least) and you output ts or m2ts files. My slight gripe with it is that it won't output mkv.
You can re-mux or de-mux. It doesn't recompile so its is fairly speedy. It is no longer being developed.
 

SimonP

Member
I've had this crash a few more times and it definitely seems to be linked to non-existant directories in the config. Do you have a fix for it in the works?

Also any answer to my question about being able to edit .mkv files and retain the subtitles?
 

Dan203

Senior Developer
Staff member
MKV files use either VOBSub (aka DVD subs) or SRT format. We don't support either on in VRD. We might consider this for v6, but no chance it'll be added to v5.
 
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