VRD+ 3.629d - Batch File Manager issue

#1
I just recently put together a new machine with Windows 7. I installed the latest beta of VRD+ on the machine and applied the license. No issue. Editing and saving files works fine.

One thing that I do a lot seems to have changed though. I rip my DVDs to my hard drive and then open up the DVD folder in VRD to create a VLST file for the stream (I do this most often with TV series DVDs). I cancel on the pop-up where you can add them to the batch queue so that I can go and edit the file name. After editing the file name, I open batch manager to process a bunch of the VLST files at once. The files are all output fine (just like it did on my old Vista machine), but often the final output pop-up that displays how many frames were processed and if any were removed does not close successfully. If I process 10 VLST files, I will likely have 4 different instances of VRD open at the end with the pop-up waiting to be closed out. When I close the pop-ups individually, the program instance does not close gracefully but needs to be force quit. There have even been a few cases where it appears like the stream didn't process fully (will sit at 1-3 seconds left), but the output file seems fine.
 

Dan203

Senior Developer
Staff member
#3
I asked DanR to take a look at this. Unfortunately the old batch manager that is used in VRD+ is no longer being developed because we've moved on to a new batch manager in TVS v4.

However if I remember correctly the old batch manager uses a VB script to call VideoReDo via COM to do the actual processing. It should be called in Silent Mode, meaning there would be no output complete dialog at all. Are you saying that it's actually displaying the output complete dialog and you're being forced to hit OK before it completes?

Dan
 
#4
Yes, that is exactly right. I can click OK on the output dialog, but the VRD instance associated with that dialog menu hangs when I click the X to close it. Windows 7 needs to force quit it.
 

Dan203

Senior Developer
Staff member
#5
That's not right. You may want to consider doing a complete uninstall and reinstall of the beta. There could be some conflicting setting from the upgrade.

Edit: One more thing... Do you have multiple versions of VRD installed on your system? If you do make sure you run the beta version as an administrator at least once. (right click and click Run As Admin) That's how VRD registers itself with COM. If you haven't done that then it could be that the batch manager is still using one of the other versions of VRD you have installed which may not properly support all the options the new batch manager uses.

Dan
 
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#6
I can do a uninstall and re-install. I forget to mention that this is a completely new computer with a fresh install of Windows 7 and all software, so it isn't an upgrade issue. But I can do a fresh install.

EDIT: Just saw your additional question. Only 1 version of VRD installed.
 

Dan203

Senior Developer
Staff member
#7
If it's a fresh install then an uninstall/reinstall probably wont do anything.

When you installed the first time did you allow VRD to run immediately after the install completed? If not then you may need to run VRD as an admin one time anyway to make sure it's configured properly.

Dan
 
#8
I don't think I let VRD run at install, but I thought I did when I ran the first time (I use kmttg as well, so was aware of Win7 issues with admin). Do I need to run the batch manager as admin once too? Maybe that is the issue? I will try when next I play with it.
 

Dan203

Senior Developer
Staff member
#9
No, only VRD needs to run as admin. This is so it can be registered with COM. The batch manager itself does not have a COM interface.

The fact that you're seeing the output complete dialog is wrong. It should be running in silent mode which means the only thing you should see if the tray icon and the little balloon popup. You should not be seeing the output complete dialog.

Dan
 

Dan203

Senior Developer
Staff member
#11
But for the original bug you reported you're not using kmttg right?

Let me make sure I understand exactly what you're doing. You open a DVD in VideoReDo (auto QSF unchecked) which opens a VLST file. You then queue that output to batch? You repeat for multiple DVDs or episodes on same DVD, then you run the batch from inside VideoReDo? When the batch is running you see the output progress window and the output complete window indicating that it is not running in silent mode like it should?

Dan
 
#12
But for the original bug you reported you're not using kmttg right?

Let me make sure I understand exactly what you're doing. You open a DVD in VideoReDo (auto QSF unchecked) which opens a VLST file. You then queue that output to batch? You repeat for multiple DVDs or episodes on same DVD, then you run the batch from inside VideoReDo? When the batch is running you see the output progress window and the output complete window indicating that it is not running in silent mode like it should?

Dan
I am not running VRD from within kmttg for the issue that I am reporting on. I have used kmttg to download a bunch of Tivo shows and used VRD to decode and don't think I have noted the same issue.

I open the DVD folder from within VRD and select the program stream I am interested in. It goes to the next menu where I could queue the VLST to the batch manager, but I do not. I cancel out. The VLST file is already created. I go and edit the name to what I want the final output mpg file to be called. I do this for however many streams I am interested in doing. I then close VRD and launch batch manager from its own executable. I drive to the VLST folder location, switch the open file menu to allow me to see all files and pick all of the VLST files.

I am not entirely positive about the auto QSF. I don't remember checking or not.

I do see the output progress window and output complete dialog.
 

Dan203

Senior Developer
Staff member
#13
Go to Tools->Start Batch Manager. Just above the output window there is a check box that says "Run Silently" is it checked? If not check it and try again. That should get rid of the output dialogs.

However that may not explain why VRD is locking up. They might still be there when it's done just not displayed. If this is the case then I need you to run a test for me. First of clear your log file. (Help->Display VideoReDo.log->Clear) Next open one of the DVDs that caused it to lock up but instead of processing it with the batch manager I want you to save it directly to a file within the UI. If you experience the same lockup then I want you to send me your log at support @ videoredo.com so I can see what's going on.

Dan
 
#14
Go to Tools->Start Batch Manager. Just above the output window there is a check box that says "Run Silently" is it checked? If not check it and try again. That should get rid of the output dialogs.

However that may not explain why VRD is locking up. They might still be there when it's done just not displayed. If this is the case then I need you to run a test for me. First of clear your log file. (Help->Display VideoReDo.log->Clear) Next open one of the DVDs that caused it to lock up but instead of processing it with the batch manager I want you to save it directly to a file within the UI. If you experience the same lockup then I want you to send me your log at support @ videoredo.com so I can see what's going on.

Dan
Well, I feel stupid now. Didn't notice the run silently checkbox. Ran a disc with 7 episodes. First with run silently unchecked. 3 instances of VRD stayed open with dialog that I had to force quit. Ran with it checked, ran perfectly. Thanks so much!
 

Dan203

Senior Developer
Staff member
#15
Well I'm glad we found a solution. I'm still not sure why it's hanging with Run Silent unchecked, but since we're no longer supporting the old batch manager and the new batch manager always runs in silent mode I'm not going to worry about it.

Dan
 
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