VideoRedo.exe has stopped working

V7Goose

New member
Using 628 beta - I have a very short 9 second mpg video clip that causes VRD to crash when I try to open it. That clip plays just fine in other media players.

The clip was created by the VRD batch manager - I used it to process about 20 short 9 second clips that were captured as h264.ts clips and save them all as mpg clips for use with the joiner. All of the other clips that were created in this batch have opened just fine in VRD, but this one crashes it every time. The file data shown in Mediainfo looks virtually identical for this clip and all the other clips that do not crash VRD (pasted below).

I tried recreating the same clip with both the batch manager and using Save As from VRD - in both cases, the new output clip still causes VRD to crash when I try to open it. I then tried to save the clip after cutting three frames from the end - still crashed VRD when I tried to open it. Finally, I tried saving the clip after cutting two frames from the front - SUCCESS - the new mpg clip opens fine in VRD.

Are you interested in getting this clip to see why VRD crashes?


The VRD Program Info from original source file:
File: Name : \\ACER-MEDIA\Users\Public\Videos\TiVo intro clips\the Affairs oDG intro.TS
Size : 0.003 GB
Duration : 00:00:09.12
Mux type : TS Stream
TS mux rate : 8.020 Mbps
Video: Encoding : H.264
VideoStreamID : x1011
Frame rate : 59.94 fps
Encoding size : 1280 x 720
Aspect ratio : 16:9
Header bit rate : 20.000 Mbps
VBV buffer : 3050 KBytes
Profile : Main/4.0
Progressive : Progressive
Chroma : 4:2:0
Entropy mode : CABAC
Bit rate : 1.882 Mbps
Audio Stream: 1 (Primary) Codec : AC3
Format : AC3 stream
Channels : 2.0
PID : x1100
PES Stream Id : xBD
Bit rate : 384 Kbps
Sampling rate : 48000
Sample size : 16 bits


Mediainfo for clip that CRASHES VRD:
General
Complete name : C:\Users\Public\Videos\VRD edited\the Affairs oDG intro.mpg
Format : MPEG-PS
File size : 4.08 MiB
Duration : 9s 184ms
Overall bit rate : 3 723 Kbps

Video
ID : 224 (0xE0)
Format : MPEG Video
Format version : Version 2
Format profile : Main@Main
Format settings, BVOP : Yes
Format settings, Matrix : Custom
Duration : 9s 176ms
Bit rate mode : Variable
Bit rate : 3 265 Kbps
Maximum bit rate : 5 000 Kbps
Width : 704 pixels
Height : 480 pixels
Display aspect ratio : 4:3
Frame rate : 29.970 fps
Standard : NTSC
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Scan order : Bottom Field First
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.322
Stream size : 3.57 MiB (88%)

Audio
ID : 189 (0xBD)-128 (0x80)
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Muxing mode : DVD-Video
Duration : 9s 184ms
Bit rate mode : Constant
Bit rate : 384 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 431 KiB (10%)

Mediainfo for clip that opens fine in VRD:
General
Complete name : C:\Users\Public\Videos\VRD edited\the Bachelor atBS intro.mpg
Format : MPEG-PS
File size : 4.21 MiB
Duration : 9s 88ms
Overall bit rate : 3 883 Kbps

Video
ID : 224 (0xE0)
Format : MPEG Video
Format version : Version 2
Format profile : Main@Main
Format settings, BVOP : Yes
Format settings, Matrix : Custom
Duration : 9s 76ms
Bit rate mode : Variable
Bit rate : 3 422 Kbps
Maximum bit rate : 5 000 Kbps
Width : 704 pixels
Height : 480 pixels
Display aspect ratio : 4:3
Frame rate : 29.970 fps
Standard : NTSC
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Scan order : Bottom Field First
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.338
Stream size : 3.70 MiB (88%)

Audio
ID : 189 (0xBD)-128 (0x80)
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Muxing mode : DVD-Video
Duration : 9s 88ms
Bit rate mode : Constant
Bit rate : 384 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 426 KiB (10%)
 

Dan203

Senior Developer
Staff member
Try reducing the value for Tools->Options->Stream parameters "Mbytes to scan at file open".

If that doesn't help upload the clip to our FTP and I'll check it out.

Dan
 

marvin-miller

New member
I'm seeing this same error more and more. I'm using 4.21.10.681 which I bought. This issue seems to be cropping up more and more. I get it when cutting sections from a H.264 video and trying to save it to disk.
 
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