TVSuite V5 - 5.1.2.732 Keeps Crashing

Revan654

New member
Everytime I edit H.264(MP4) it edit part of the video and then crashes. I went back to version 731 and no issues.
 

jmc

Active member
Everytime I edit H.264(MP4) it edit part of the video and then crashes. I went back to version 731 and no issues.
Hmm, my H264 test was from Dvd MPG source and when I tried to edit known trouble spot
in the H264.MP4 it was flawless this time. (732)

jmc
 

jmc

Active member
I'm confused, is this an issue?
No,no problem, Just that reading this thread made me go back to check one of my problem files with 732
to see if it still had an issue and found the corrupt edit point problem to be gone.
Just a positive surprise.

jmc
 
Last edited:

Dan203

Senior Developer
Staff member
Everytime I edit H.264(MP4) it edit part of the video and then crashes. I went back to version 731 and no issues.
Does it crash during the edit part or during output? If during output does it happen as soon as you push save or after it's processed part of the file? Can you try saving to another format, like TS, and see if that also crashes?
 

danblake

New member
Ever since upgrading to 5.1.2.732 yesterday, I am having a similar experience with H.264(MP4) files. I can't tell you what version I was running before upgrading (sorry). Many crashes during editing TV shows removing Ads. Any H.264(MP4) movie length file seems to cause an out of memory error during output. I have tried the suggestion of saving to .TS with the same results. Been using VRD for years on this computer without errors. Thinkpad X220 Tablet, Win 8 Enterprise, Intel i7, 16Gb RAM.

View attachment 1847

Event Viewer has these errors in the Application Log
Log Name: Application
Source: Application Error
Date: 6/23/2015 9:57:59 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: tb-support
Description:
Faulting application name: VideoReDo5.exe, version: 5.1.2.732, time stamp: 0x5585650c
Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f0c22
Exception code: 0xc0000005
Fault offset: 0x00002458
Faulting process id: 0x380
Faulting application start time: 0x01d0adbc386c83de
Faulting application path: C:\Video\VideoReDoTVSuite5\VideoReDo5.exe
Faulting module path: C:\Video\VideoReDoTVSuite5\MSVCR100.dll
Report Id: db0f278e-19af-11e5-bf35-f9d539750b0f
Faulting package full name:
Faulting package-relative application ID:

&

Fault bucket 107413925945, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: VideoReDo5.exe
P2: 5.1.2.732
P3: 5585650c
P4: MSVCR100.dll
P5: 10.0.40219.1
P6: 4d5f0c22
P7: c0000005
P8: 00002458
P9:
P10:
 

Dan203

Senior Developer
Staff member
That crash is typically caused by a corrupt upgrade. Try doing a complete uninstall and reinstall to see if it fixes the issue.
 

danblake

New member
That crash is typically caused by a corrupt upgrade. Try doing a complete uninstall and reinstall to see if it fixes the issue.
Uninstalled and cleaned registry of all VRD entries. Then reinstalled. Got the same error.
Can I get a link to 731 as a test?
 

JMRDV

Member
2015-06-30 16:35:52 >> Audio Buffer: Video Ring Buffer Overflow, count:0, StreamNumber: 0, Codec: AC3, PID: x207, next audioPTS:3252985.60
**End of Audio Buffer(s)

NOt sure what yet but all of a sudden i am getting a bunch of those overflows. I raised the min buffer to 300 and the max to 3072 and for now they have stopped. I do not see any rhyme or reason yet and going back to 731A did not help.

jon
 

Dan203

Senior Developer
Staff member
That usually happens when the GOPs in the source file are really long. I bet if you enabled the frame type view and then scrolled through the video frame by frame there would be big gaps between I/IDR frames.
 
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