Sound and audio - not syncron

#1
Have an 3840 mp4 file.
I select output Mkv, Goto profile options > encoding type "Match source"
In "Video" I see max resolution 1920 in grey.
After processing, the output is res "1920" - what is really not "match source"
But worse, the sound is no longer lip - conform.

My proposal is to upload source and final video.
Or do you want the Log file? Then I will repeat the coding
 

Danr

Administrator
Staff member
#2
Just send us the log file. You should now be able to upload the log file directly from our Help menu.
 

Danr

Administrator
Staff member
#5
We fixed that yesterday after another user reported exactly the same issue. Due to the holiday this weekend, there will be limited support so we won't be posting a new beta until Monday/Tuesday. If you want to try the fix, email me and I'll send you a preliminary build.
 
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