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Requests and some issues based on initial usage

#1
I've only just started using this, and to be honest I don't know if I'll buy it mostly due to the fact I would rarely have a need for it. I don't do much editing, and what I do consists of just cutting which I can usually do with MKVToolNix and/or Avidemux. I ended up using it for a file that those programs didn't work properly on (the resultant file glitched at the cut points). I unfortunately bought SolveigMM Video Splitter a while back, but I was only able to successfully use it once and now can't get it to work. After trying every program I could find for cutting with smart rendering, VRD was the only one that worked. Others didn't recognize the audio track (DTS XLL/HD-MA) and/or had other issues. VRD, while it took some getting used to in how things are done, performed admirably, save for some issues noted below, and resulted in a perfect file with 11 cuts throughout. I also mostly really like the interface though, again, there are some things noted below that I think could be improved. But I can't justify the cost for something I would need maybe once or twice a year, if that. Still, I wanted to share my thoughts, in the hopes VRD can be improved both for others and in case I do someday decide to purchase it which, while that doesn't seem very likely right now, it would certainly help if these issues, both bugs and interface improvements, were dealt with, not to mention the addition of x265/HEVC support. I apologize in advance if some of these have been mentioned elsewhere or if some of them are incorrect/invalid (I have only used it for an hour or two).
  1. Undo/Redo should work with placement and removal of start/end markers and bookmarks, and probably other similar things I haven't tested yet. Few things are as frustrating as taking the time to get perfect placement for one of these then accidentally moving or removing them.
  2. The "Go To Timecode" window opens with 11 characters entered (HH:MM:SS.MS), but if a time is pasted into it, it won't accept more than 10 characters. For example, pasting 34:30.77 then trying to add "01:" at the beginning, you can't do it as it will only take two more characters.
  3. The timecodes should go to the thousandths place (.XXX instead of .XX).
  4. Jumping to a timecode doesn't seem to work properly. If I enter (paste) 34:30.772, it goes to 00:35:04.06. Thinking maybe it was an issue with including the thousandths place, I removed that (34:30.77) which then caused it to go to 00:34:35.06. Entering 20:46.20 jumps to 20:48.01.
  5. There should be buttons to jump to previous and next keyframes and chapters.
  6. It should allow the setting of multiple bookmarks.
  7. I'd really like the ability to set the amount of time to move with the mouse wheel separately for scrolling over the thumbnails vs the timeline. For example, I'm thinking my ideal setup would be to show the thumbnails in 0.5s increments, allowing a larger overview of the "surrounding" video, while scrolling over it would adjust frame-by-frame for ultimate precision, whereas scrolling over the timeline would move 1s at a time for larger changes. There could potentially even be a third scrolling area over the main video, above the thumbnails, for another amount of sensitivity.
  8. When scrolling to move back and forth along the timeline, scrolling up jumps back exactly 1s, but scrolling down jumps forward 999ms (1ms short of an exact second), so going back and forth causes it to be off by a frame each time.
  9. I'd much prefer buttons to jump to selection start/end and bookmarks vs having to right-click and select it from the menu every time. I was thinking maybe I could use the custom buttons feature to do this, but the options for those are very limited. Also, the ability to jump to them by clicking on them would be very helpful.
  10. I'd like an option to show time intervals (e.g. every 5 or 10 minutes) above or below the timeline.
  11. I encountered an issue where VRD stopped responding. I selected a couple areas and cut them, then started playback near or within one of the cut areas to see if it would skip it (since it should be gone). I'm not sure, since I selected the areas at random, but I think it still played the cut portion. Then I moved the "cursor" back and went to undo the cuts, but I got a seek error (presumably because I tried to move it to an area that had been cut, but that shouldn't even be possible since that area should now be gone) and the program stopped responding. After failing to become responsive again for a couple minutes, I had to kill and restart it. Edit: Actually, I did "Remove Selected Cuts" thinking that would cut them, but now I see it just clears them, so that explains why those portions still played, but makes the seek error even more strange.
  12. I've had multiple occurences (actually, more often than not) where I execute a cut, move the cursor to before it, switch to preview mode, and press play, only to have it not start playback, though the time counts up as if it's playing. I have to exit and reenter preview mode in order to get it to play. I've also had it play, then after pausing and restarting playback, it does the same thing, and, again, I have to exit and reenter preview mode to get it working again. This has also happened multiple times. And once it started playback but the video was frozen and the audio was in a roughly 1s loop, though the time was again counting up normally.
  13. Often (quite frequently, actually) when jumping around then playing the video to see if I'm at a good cut point, there's a slight delay/lag (the time will start counting, but it will be a second or two before playback actually begins, so instead of starting at the frame I was on, it jumps ahead 1-2s when the lag stops and starts playing there) which causes me to have to pause playback, go back to where I was, then play it again. This makes the process take a good bit longer, and I see no reason why it should be lagging, so hopefully it's something that can be fixed or at least improved.
  14. It would be really useful to be able to see a preview of 1-3s leading up to and stopping at the current position. Having a "one-touch" solution for this in the form of a button to show this preview automatically would be a huge benefit.
  15. The arrow buttons for jumping back/forward could be more responsive. Oftentimes when I click them multiple times, they don't register each click.
  16. An undo history, like in GIMP, would be useful, especially if undo included everything as noted above and if you could tag or bookmark a spot in the list so you could try a bunch of stuff and, if it doesn't work out, just jump back to the spot before you started it all.
  17. The last two charms didn't match their selections in options. After changing one of them to something else, they both changed to correctly match the settings.
  18. When the slider is dragged all the way to the end, it should optionally continue seeking through the video, either at a rate comparable to a slow dragging of it or at a rate set in options (e.g. 10s/s). I often prefer using this slider to skim through a video, but it's annoying and time consuming to have to keep dropping it and moving back over to the center, picking it up, and redragging it. Another alternative, perhaps even better, would be a slider or wheel that, the more it's dragged from center, the faster it advances in either direction. So moving it forward a little might advance 1s/s, moving it ~1/4 from center to the end would be 2s/s, halfway would be 5s/s, and all the way would be 15s/s, with a gradual change in speed as you pull it farther. And the maximum could be set in options, as well as whether it's a linear or exponential increase. A mechanism like this would be far superior to the current one, though I would do it in addition to the current slider, not as a replacement of it.
  19. When "one-click selection" is enabled, marking the beginning/end should replace the current beginning/end marker.
  20. I've had a couple instances where there was a sort of audio echo for a split second after a cut point, but only sometimes. I did the cut, went into preview mode and watched it, and there was an echo, which, the first time, made me move the cut point a bit to see if that helped, thinking maybe it was due to the audio contents at the very end of the first segment or the beginning of the second segment, but even after changing it the echo still remained the same. However, I then realized that, when playing it over and over, sometimes it would happen and sometimes it wouldn't. The second time it happened it was clear it was repeating a bit of audio from the previous second or so (the segment ended with someone saying "make sure you're there, and that's what happens" and in the preview he says "make sure you're there, and that's what happens you're there"). Changing the start selection position then resulted in yet another echo ("make sure you're there, and that's what happens you make"). This one is especially interested because it really sounds like it trails of with "you make" even though there is no "you" before "make" in the video, so either it's echoing that from a few words earlier, or I'm just mishearing it. Regardless, this issue appears to be fairly common and persistent, which makes it very difficult to perform a cut at the desired place. At least for this second occurrence, a couple times (out of dozens, and both times when I jumped back from after the cut to before the cut while it was playing) the echo wasn't there. Other times, the echo would be different, sometimes even echoing a bit of dialogue from after the cut. So it really seems like it's echoing a split second of audio from the last bit that played before playing through the cut/splice point. So this may be related to #13. At least it isn't present on the final output, but it still makes it somewhat difficult to know where to cut.
  21. I've also had issues where I switch back from preview mode, select "Go To Start Selection," and the thumbnails change like it's doing that, but it doesn't show the proper frame and a few of the frames don't load. After several seconds, they all reload and the proper frame shows. So it seems this is another issue of lag. It seems to happen when I try to jump to the selection very quickly after switching from preview mode, and also happens when jumping to the end selection. Edit: After more testing, I think it happens when switching out of preview mode while the thumbnails are loading. For example, switch to preview mode, play, pause, then while the thumbnails are reloading to show the new position, switch out of preview mode. This is what seems to cause the issue, as it happens even if I take my time to jump to the start/end selection.
  22. It doesn't seem to make good use of the available CPU power, so the encoded portions take longer than they should, resulting in the entire save process being slower than it should. It's still pretty fast due to only encoding small pieces, but it would be nice if it would use the CPU as much as possible to speed it up even more.
  23. The first cut point is on an I-frame, which means the saved video starts on an I-frame, yet when saving, it starts out by encoding several frames right away, whereas it seems to me it should start with a direct copy.
So in summary, lots of little bugs/glitches and lots of UI/UX tweaks to make it easier and more efficient to use. My computer specs: Win10x64 Pro, i7-7820x, 64GB RAM, 1TB 960 Evo (OS and working drive), GTX 770 4GB. So hardware shouldn't be the cause of the lagging issues.
 

Danr

Administrator
Staff member
#2
Wow, a long list. Thank you for the detailed info. Please see below:

  1. Undo/Redo should work with placement and removal of start/end markers and bookmarks, and probably other similar things I haven't tested yet. Few things are as frustrating as taking the time to get perfect placement for one of these then accidentally moving or removing them.

    As far as I can tell it does this. The undo/redo list is added to whenever you make a new cut. Other activities such as setting book marks don't trigger an undo setting.
  2. The "Go To Timecode" window opens with 11 characters entered (HH:MM:SS.MS), but if a time is pasted into it, it won't accept more than 10 characters. For example, pasting 34:30.77 then trying to add "01:" at the beginning, you can't do it as it will only take two more characters.

    Time code should be entered as hh:mm:ss:ff (where ff is frame number). How did you get it to show :hh:mm:ss.ms?

  3. The timecodes should go to the thousandths place (.XXX instead of .XX).

    I believe time code entry is always in terms of frames, doesn't support thousandths.

  4. Jumping to a timecode doesn't seem to work properly. If I enter (paste) 34:30.772, it goes to 00:35:04.06. Thinking maybe it was an issue with including the thousandths place, I removed that (34:30.77) which then caused it to go to 00:34:35.06. Entering 20:46.20 jumps to 20:48.01.

    That you're requested in 34min + 30sec + 772 frames = 35.04.06. See #3.


  5. There should be buttons to jump to previous and next keyframes and chapters.

    There are. See tools>options>navigation.

  6. It should allow the setting of multiple bookmarks.

    There are, use the scene markers.

  7. I'd really like the ability to set the amount of time to move with the mouse wheel separately for scrolling over the thumbnails vs the timeline. For example, I'm thinking my ideal setup would be to show the thumbnails in 0.5s increments, allowing a larger overview of the "surrounding" video, while scrolling over it would adjust frame-by-frame for ultimate precision, whereas scrolling over the timeline would move 1s at a time for larger changes. There could potentially even be a third scrolling area over the main video, above the thumbnails, for another amount of sensitivity.

    There is. See tools>Options>navigation. For thumbnails, right click to set the interval. For more thumbnails use the View>Thumbnail parameters.

  8. When scrolling to move back and forth along the timeline, scrolling up jumps back exactly 1s, but scrolling down jumps forward 999ms (1ms short of an exact second), so going back and forth causes it to be off by a frame each time.

    See Tools>options>Navigation to set the the scroll intervals for by arrow keys.

  9. I'd much prefer buttons to jump to selection start/end and bookmarks vs having to right-click and select it from the menu every time. I was thinking maybe I could use the custom buttons feature to do this, but the options for those are very limited. Also, the ability to jump to them by clicking on them would be very helpful.

    Looks at keyboard shortcuts in the help file. Specifically S and E.

  10. I'd like an option to show time intervals (e.g. every 5 or 10 minutes) above or below the timeline.

    Don't understand.

  11. I encountered an issue where VRD stopped responding. I selected a couple areas and cut them, then started playback near or within one of the cut areas to see if it would skip it (since it should be gone). I'm not sure, since I selected the areas at random, but I think it still played the cut portion. Then I moved the "cursor" back and went to undo the cuts, but I got a seek error (presumably because I tried to move it to an area that had been cut, but that shouldn't even be possible since that area should now be gone) and the program stopped responding. After failing to become responsive again for a couple minutes, I had to kill and restart it. Edit: Actually, I did "Remove Selected Cuts" thinking that would cut them, but now I see it just clears them, so that explains why those portions still played, but makes the seek error even more strange.

    Don't know what you did.

  12. I've had multiple occurences (actually, more often than not) where I execute a cut, move the cursor to before it, switch to preview mode, and press play, only to have it not start playback, though the time counts up as if it's playing. I have to exit and reenter preview mode in order to get it to play. I've also had it play, then after pausing and restarting playback, it does the same thing, and, again, I have to exit and reenter preview mode to get it working again. This has also happened multiple times. And once it started playback but the video was frozen and the audio was in a roughly 1s loop, though the time was again counting up normally.

    Could be a file issue.

  13. Often (quite frequently, actually) when jumping around then playing the video to see if I'm at a good cut point, there's a slight delay/lag (the time will start counting, but it will be a second or two before playback actually begins, so instead of starting at the frame I was on, it jumps ahead 1-2s when the lag stops and starts playing there) which causes me to have to pause playback, go back to where I was, then play it again. This makes the process take a good bit longer, and I see no reason why it should be lagging, so hopefully it's something that can be fixed or at least improved.

    Will need a sample file.

  14. It would be really useful to be able to see a preview of 1-3s leading up to and stopping at the current position. Having a "one-touch" solution for this in the form of a button to show this preview automatically would be a huge benefit.

    You can set that. See Tools>Options>General, preview seconds.


  15. The arrow buttons for jumping back/forward could be more responsive. Oftentimes when I click them multiple times, they don't register each click.

    Could be file related, this isn't a known issue.

  16. An undo history, like in GIMP, would be useful, especially if undo included everything as noted above and if you could tag or bookmark a spot in the list so you could try a bunch of stuff and, if it doesn't work out, just jump back to the spot before you started it all.

    We are happy with the way undo history works now. Don't know GIMP.

  17. The last two charms didn't match their selections in options. After changing one of them to something else, they both changed to correctly match the settings.

    OK.

  18. When the slider is dragged all the way to the end, it should optionally continue seeking through the video, either at a rate comparable to a slow dragging of it or at a rate set in options (e.g. 10s/s). I often prefer using this slider to skim through a video, but it's annoying and time consuming to have to keep dropping it and moving back over to the center, picking it up, and redragging it. Another alternative, perhaps even better, would be a slider or wheel that, the more it's dragged from center, the faster it advances in either direction. So moving it forward a little might advance 1s/s, moving it ~1/4 from center to the end would be 2s/s, halfway would be 5s/s, and all the way would be 15s/s, with a gradual change in speed as you pull it farther. And the maximum could be set in options, as well as whether it's a linear or exponential increase. A mechanism like this would be far superior to the current one, though I would do it in addition to the current slider, not as a replacement of it.

    We are pleased with the current design.

  19. When "one-click selection" is enabled, marking the beginning/end should replace the current beginning/end marker.

    There are no plans to implement this.

  20. I've had a couple instances where there was a sort of audio echo for a split second after a cut point, but only sometimes. I did the cut, went into preview mode and watched it, and there was an echo, which, the first time, made me move the cut point a bit to see if that helped, thinking maybe it was due to the audio contents at the very end of the first segment or the beginning of the second segment, but even after changing it the echo still remained the same. However, I then realized that, when playing it over and over, sometimes it would happen and sometimes it wouldn't. The second time it happened it was clear it was repeating a bit of audio from the previous second or so (the segment ended with someone saying "make sure you're there, and that's what happens" and in the preview he says "make sure you're there, and that's what happens you're there"). Changing the start selection position then resulted in yet another echo ("make sure you're there, and that's what happens you make"). This one is especially interested because it really sounds like it trails of with "you make" even though there is no "you" before "make" in the video, so either it's echoing that from a few words earlier, or I'm just mishearing it. Regardless, this issue appears to be fairly common and persistent, which makes it very difficult to perform a cut at the desired place. At least for this second occurrence, a couple times (out of dozens, and both times when I jumped back from after the cut to before the cut while it was playing) the echo wasn't there. Other times, the echo would be different, sometimes even echoing a bit of dialogue from after the cut. So it really seems like it's echoing a split second of audio from the last bit that played before playing through the cut/splice point. So this may be related to #13. At least it isn't present on the final output, but it still makes it somewhat difficult to know where to cut.

    Not familiar with this issue, could be related to your file. We check it out if you're interested.

  21. I've also had issues where I switch back from preview mode, select "Go To Start Selection," and the thumbnails change like it's doing that, but it doesn't show the proper frame and a few of the frames don't load. After several seconds, they all reload and the proper frame shows. So it seems this is another issue of lag. It seems to happen when I try to jump to the selection very quickly after switching from preview mode, and also happens when jumping to the end selection. Edit: After more testing, I think it happens when switching out of preview mode while the thumbnails are loading. For example, switch to preview mode, play, pause, then while the thumbnails are reloading to show the new position, switch out of preview mode. This is what seems to cause the issue, as it happens even if I take my time to jump to the start/end selection.

    Not a known issue. Could be related to your file(s). WOuld need sample video.

  22. It doesn't seem to make good use of the available CPU power, so the encoded portions take longer than they should, resulting in the entire save process being slower than it should. It's still pretty fast due to only encoding small pieces, but it would be nice if it would use the CPU as much as possible to speed it up even more.

    This is very file dependent.

  23. The first cut point is on an I-frame, which means the saved video starts on an I-frame, yet when saving, it starts out by encoding several frames right away, whereas it seems to me it should start with a direct copy.

    There are good reasons for this.
 
#3
1) That's what I'm saying. Events like adding/moving/removing set/end points and bookmarks *should* be included.
2) I just assumed it was ms, since everything else is in ms. Now that I realize it's frames, things make more sense, including #'s 3 & 4. Though maybe it should specify that it's frames in the "Go to timecode / frame" box. After all, even the name of that box ("timecode / frame") and the text in it ("Enter timecode OR frame number") seems to suggest the timecode and frames are two separate things, not that frames are part of the timecode.
3) It would be nice though if it could be switched to ms instead of frames. While frames are likely generally better to work with, the file I was working with would have been much easier if I could have specified ms, as I had the times already figured out from when I worked on it with Avidemux, which uses ms.
5) That's shortcut keys. I'm talking about actual buttons, as it's much easier, for me anyway, to click on a button than use a shortcut. This is partly due to not having to remember all the different shortcuts, and partly due to the fact I mostly use the mouse for stuff like this, and my keyboard is often not right in front of me.
6) Not nearly as obvious as bookmarks would be, but it seems this would work. However, this is another instance where I'd prefer to have a button for it vs a shortcut (or going through a menu) and, as mentioned elsewhere, this is an issue that would be handled by custom custom buttons. I say custom twice because I mean making it so custom functions can be assigned to the custom buttons, e.g. assigning the "A" key to one for creating a scene marker.
7) The setting in navigation options affects the amount the video is advanced when scrolling everywhere. I'm talking about being able to have it advance by different amounts when scrolling over the thumbnails vs over other areas. And setting the interval by right-clicking on the thumbnails only adjusts how much time is in between each displayed thumbnail. What I mean is to be able to set that at a larger interval to be able to see "farther" in each direction, but then be able to scroll over the thumbnails to advance a frame at a time and scroll over the timeline to advance a second at a time. I think you misread my original point.
8) I'm not talking about the arrow keys. I'm saying that if I set it to advance 1s at a time when scrolling, scrolling up/back goes back 1s, but scrolling down/forward advances one frame short of a full second. So if I'm at 1:30.00, scrolling up will go to 1:29:00 and then scrolling down will go to 1:29:99, NOT back to 1:30.00. So each time I end up one frame off, making it impossible to quickly go back and forth. Though I tried this in another file and it didn't do it, so it seems to either be an issue with that file or it's intermittent.
9) Again, actual buttons.
10) The thumbnails have their frame number displayed under them, but the timeline is blank except for the cursor and markers, making it impossible to know where along it any specific time is. If it had 5 or even 10 minute time intervals marked, that would make it easier to see where you want to go along it. This is a minor issue, but it would still be nice to have it as an option.
11) I don't know what I did, either. I was hoping VRD might keep logs for troubleshooting issues like this. But at the very least, you must know what types of things would trigger this particular error, so I thought you'd want to investigate it.
12) Not unless two files from separate sources both have the same issue. A third one didn't do it after several attempts, though it's possible it might have if I kept trying, but it definitely doesn't seem likely to be a file issue. The main difference with the two files that did it vs the one that didn't is they're audio tracks are DTS-XLL/HD-MA, whereas the other one is a 2-channel DD track.
13) Not feasible, as even to upload a several-hundred MB file would take hours, if not all day, and these files are 20+ GB. I could try some other, smaller files out and see if I can find a really small one that does it, but I'd suggest trying similar files to what I've tried: mkv's muxed from Blu-rays with HD video and audio (preferably DTS-MA since that's what the files I tried were).
14) This isn't what I'm talking about. This is more for checking the cut after it's done, whereas I'm talking about something to help find the right place to cut. For example, I play the video, pause where I want the cut, adjust by a few frames if necessary, apply the start selector, then do the same thing for the end selector and apply the cut. Then I go into preview mode and check it and, if the selectors weren't in the right place, I have to go adjust them. What I'd prefer is to play the video, pause, adjust by a few frames, then, when I think I'm in a good spot to make the cut, press a button that automatically plays the previous few seconds leading up to and stopping at the current position, so I can immediately see if it's a good place to make the cut and, if not, I can adjust by a few frames and press the button again to get another preview. This way, I can immediately see if the cut is too early or too late. And the same would apply to positioning the end selector, except it would play from the current position out a few seconds, again retaining the position to make it easy to either keep or fine-tune it.
15) Not a file issue. I tried on a few different files, including a small, relatively low-bitrate one, and they all did it. If I clicked the forward button six times, it would jump forward three times. If I clicked it eight times, it would jump forward four times. So it's only registering every other click of the button. What seems to be happening is that it registers the first click, but when the button is clicked the second time it's still in the middle of the jump, so that click isn't registered. Then by the time the third click occurs, the jump initiated from the first click is done and playback has resumed, so now it registers this next (third) click and jumps again. I realize this isn't a video player, but every player I've used if you quickly press the button or shortcut to jump forward several times, it will register each press or keystroke and jump that many times. I'm guessing the difference, and the problem, here is that VRD is refreshing the thumbnails, which slows it down and causes it to not register every click, though it doesn't do it every time, either. For example, if I click the button eight times, it jumps forward four times, missing every other click, but it only reloads the thumbnails maybe twice. But my guess is the fact it's doing it at all is making it less responsive. It's a small issue, but an issue nonetheless.
16,18,19) You may be happy with it, but I would think you'd be interested in what your users would be happy with, especially considering the cost of the program. I may very well be in the minority on this, but I suspect there are others that would find such additions useful. Anyways, this is a "feature requests" subforum, so I just assumed you were interested in ideas for improving the program.
20,21) I didn't bother to test these, since I'm beginning to think it would be in vain, and the other issues have shown to not be specific to a single file, and so it seems likely these are the same.
22) Considering this was a high-bitrate, full HD file, it should have used much more CPU. Other programs, particularly Handbrake, use most, if not all, of the CPU when encoding similar files. So it seems VRD should as well. Maybe it just didn't have time to ramp up due to only encoding several frames at a time, but I figured I'd mention it in case there are improvements that could be made here.
23) I guess I'll just have to take your word for it, since I don't know what those reasons are. Of course, it makes me question if it was worth it to try and make sure I placed cuts on I-frames when possible, since it seems to encode them anyways for "reasons."
 

jmc

Active member
#4
Wow, a long list. Thank you for the detailed info. Please see below:

You can set that. See Tools>Options>General, preview seconds.


Heh, Thanks for that! Alway learning a new option even after years.

A bit to help others. I kept clicking on the Play button and the "Preview Seconds"
would not trigger.
You have to click on the left/right triangles IN the Preview Button area and be in
Preview mode.


jmc
 
Last edited:
#5
Heh, Thanks for that! Alway learning a new option even after years.

A bit to help others. I kept clicking on the Play button and the "Preview Seconds"
would not trigger.
You have to click on the left/right triangles IN the Preview Button area and be in
Preview mode.


jmc
Yeah, it took me a couple minutes to figure that out as well, and only after referring to the help to read more on the option.
 

Danr

Administrator
Staff member
#6
Really appreciate the feedback, and there are some interesting points to consider for a future release:

1) That's what I'm saying. Events like adding/moving/removing set/end points and bookmarks *should* be included.

We tried that and decided on the the cut point feature set.

3) It would be nice though if it could be switched to ms instead of frames. While frames are likely generally better to work with, the file I was working with would have been much easier if I could have specified ms, as I had the times already figured out from when I worked on it with Avidemux, which uses ms.

Early on (14 years ago) we used msec, but 99% of our users wanted frames, and certainly all our professional users didn't understand the msec.

5) That's shortcut keys. I'm talking about actual buttons, as it's much easier, for me anyway, to click on a button than use a shortcut. This is partly due to not having to remember all the different shortcuts, and partly due to the fact I mostly use the mouse for stuff like this, and my keyboard is often not right in front of me.

In Version 5 (current version), right click on the movie window and you can jump to cut/start via the context menu. In Version 6 (coming soon) you can set a custom button.

6) Not nearly as obvious as bookmarks would be, but it seems this would work. However, this is another instance where I'd prefer to have a button for it vs a shortcut (or going through a menu) and, as mentioned elsewhere, this is an issue that would be handled by custom custom buttons. I say custom twice because I mean making it so custom functions can be assigned to the custom buttons, e.g. assigning the "A" key to one for creating a scene marker.

More customization allowed in Version 6.

7) The setting in navigation options affects the amount the video is advanced when scrolling everywhere. I'm talking about being able to have it advance by different amounts when scrolling over the thumbnails vs over other areas. And setting the interval by right-clicking on the thumbnails only adjusts how much time is in between each displayed thumbnail. What I mean is to be able to set that at a larger interval to be able to see "farther" in each direction, but then be able to scroll over the thumbnails to advance a frame at a time and scroll over the timeline to advance a second at a time. I think you misread my original point.

Don't understand. You do know that you can click on a thumbnail to jump the video to that thumbnail.

8) I'm not talking about the arrow keys. I'm saying that if I set it to advance 1s at a time when scrolling, scrolling up/back goes back 1s, but scrolling down/forward advances one frame short of a full second. So if I'm at 1:30.00, scrolling up will go to 1:29:00 and then scrolling down will go to 1:29:99, NOT back to 1:30.00. So each time I end up one frame off, making it impossible to quickly go back and forth. Though I tried this in another file and it didn't do it, so it seems to either be an issue with that file or it's intermittent.

Up/down arrow work the same as ">>" navigation buttons.

9) Again, actual buttons.

See right context menu.

10) The thumbnails have their frame number displayed under them, but the timeline is blank except for the cursor and markers, making it impossible to know where along it any specific time is. If it had 5 or even 10 minute time intervals marked, that would make it easier to see where you want to go along it. This is a minor issue, but it would still be nice to have it as an option.

Will think about it.

11) I don't know what I did, either. I was hoping VRD might keep logs for troubleshooting issues like this. But at the very least, you must know what types of things would trigger this particular error, so I thought you'd want to investigate it.

Have no idea.

12) Not unless two files from separate sources both have the same issue. A third one didn't do it after several attempts, though it's possible it might have if I kept trying, but it definitely doesn't seem likely to be a file issue. The main difference with the two files that did it vs the one that didn't is they're audio tracks are DTS-XLL/HD-MA, whereas the other one is a 2-channel DD track.

DTS support can be problematic sometimes.

13) Not feasible, as even to upload a several-hundred MB file would take hours, if not all day, and these files are 20+ GB. I could try some other, smaller files out and see if I can find a really small one that does it, but I'd suggest trying similar files to what I've tried: mkv's muxed from Blu-rays with HD video and audio (preferably DTS-MA since that's what the files I tried were).

When you're ready to upload a sample let us know.


14) This isn't what I'm talking about. This is more for checking the cut after it's done, whereas I'm talking about something to help find the right place to cut. For example, I play the video, pause where I want the cut, adjust by a few frames if necessary, apply the start selector, then do the same thing for the end selector and apply the cut. Then I go into preview mode and check it and, if the selectors weren't in the right place, I have to go adjust them. What I'd prefer is to play the video, pause, adjust by a few frames, then, when I think I'm in a good spot to make the cut, press a button that automatically plays the previous few seconds leading up to and stopping at the current position, so I can immediately see if it's a good place to make the cut and, if not, I can adjust by a few frames and press the button again to get another preview. This way, I can immediately see if the cut is too early or too late. And the same would apply to positioning the end selector, except it would play from the current position out a few seconds, again retaining the position to make it easy to either keep or fine-tune it.

Will think about your request.

15) Not a file issue. I tried on a few different files, including a small, relatively low-bitrate one, and they all did it. If I clicked the forward button six times, it would jump forward three times. If I clicked it eight times, it would jump forward four times. So it's only registering every other click of the button. What seems to be happening is that it registers the first click, but when the button is clicked the second time it's still in the middle of the jump, so that click isn't registered. Then by the time the third click occurs, the jump initiated from the first click is done and playback has resumed, so now it registers this next (third) click and jumps again. I realize this isn't a video player, but every player I've used if you quickly press the button or shortcut to jump forward several times, it will register each press or keystroke and jump that many times. I'm guessing the difference, and the problem, here is that VRD is refreshing the thumbnails, which slows it down and causes it to not register every click, though it doesn't do it every time, either. For example, if I click the button eight times, it jumps forward four times, missing every other click, but it only reloads the thumbnails maybe twice. But my guess is the fact it's doing it at all is making it less responsive. It's a small issue, but an issue nonetheless.

OK.

16,18,19) You may be happy with it, but I would think you'd be interested in what your users would be happy with, especially considering the cost of the program. I may very well be in the minority on this, but I suspect there are others that would find such additions useful. Anyways, this is a "feature requests" subforum, so I just assumed you were interested in ideas for improving the program.

We always appreciate and consider user requests.

20,21) I didn't bother to test these, since I'm beginning to think it would be in vain, and the other issues have shown to not be specific to a single file, and so it seems likely these are the same.

OK.


22) Considering this was a high-bitrate, full HD file, it should have used much more CPU. Other programs, particularly Handbrake, use most, if not all, of the CPU when encoding similar files. So it seems VRD should as well. Maybe it just didn't have time to ramp up due to only encoding several frames at a time, but I figured I'd mention it in case there are improvements that could be made here.

Smart cutting works very differently from full encoding e.g. Handbrake.

23) I guess I'll just have to take your word for it, since I don't know what those reasons are. Of course, it makes me question if it was worth it to try and make sure I placed cuts on I-frames when possible, since it seems to encode them anyways for "reasons."

I-frame cuts on MPEG2 files don't do any recoding.

I-Frame cuts on H.264 files with IDR frames don't do any recording.

I-frame cuts on H.264 with I frames (no iDR frames) is much more complex.

Thanks again for the feedback.
 
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