Problem while seeking to 00:00:00.00

PoBear

New member
I occasionally get files reporting this error when loaded into TV Suite, for most I can wait and the video eventually loads and I can run a trim to remove the first 50mb or whatever is needed but occasionally TV Suite never responds, as an aside, loading into a new instance of TV Suite appears to make a difference versus loading into one that already has a file loaded, so I am stuck.

Anybody have any ideas about easily how to lop off the first part of the file on a Windows system?

Thanks
 

jmc

Active member
Seeking problems frequently respond to a "Quick Stream Fix" (That should "almost" always be done)
"Trim and Copy Source File" should do it.
 

PoBear

New member
I can't do either! When the video is opened VR goes unresponsive and never returns control to windows so neither option can be used, if I drag and drop it onto the batch manager I can start a quick fix but it just freezes at 0% and I have to force the app to close to free the queue again.

Usually, I chop off the first 50Mb
 

jmc

Active member
You do not have to load/open the file to use...
Tools>Options>"Trim and Copy Source File"
 

Danr

Administrator
Staff member
Let us know if the 809 beta fixed the problem. If not, we will need a sample to check out here.
 
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