Pinnacle Studio not opening VRD Files

Bullitt5094

New member
I am capturing HD from a STB using CapDVHS. I am then taking that file and using VRD Quickfix to produce a clean MPG file. That file is playable on Win Media player so I'm sure it's OK. My problem is Pinnacle Studio 12 Ultimate will not open the file. It just locks-up. Pinnacle has no problem opening any other MPG file that isn't handled by VRD. Any suggestions of things to try?
 

Bullitt5094

New member
Here is some additional information. The first parameters are from a file that was captured and processed using the same software but Pinnacle has no problem opening it.

File Name: G:\Video\912 Tea Party\912TeaPartyfixed01.mpg
File Size: 3430920196 ( 3.20 GB )
Program Duration: 00:38:08.42
File Type: PS - MPEG2
Encoding: MPEG 2
Video stream Id: xE0
Encoding Dimensions: 1280 x 720
Display Size: 1280 x 720
Aspect Ratio: 16/9
Frame Rate: 59.94 FPS
Bit Rate: 20.000 Mbps
VBV_Buffer: 976 KB
Profile: Main/High
Progressive: Progressive Only
Chroma: 4:2:0
Audio Format: 5.1
Audio Stream Id: AC3: 0 (x80)
Audio Bit Rate: 384 Kbps
Audio Sampling Rate: 48000 Hz
____________________________________________________________
Next is a file done the same way using capDVHS and VRD streamfix but Pinncle will not open it.


File Name: G:\Video\RosebowlparadePreshort.mpg
File Size: 638302212 ( 0.59 GB )
Program Duration: 00:06:02.11
File Type: PS - MPEG2
Encoding: MPEG 2
Video stream Id: xE0
Encoding Dimensions: 1920 x 1080
Display Size: 1920 x 1080
Aspect Ratio: 16/9
Frame Rate: 29.97 FPS
Bit Rate: 20.000 Mbps
VBV_Buffer: 976 KB
Profile: Main/High
Progressive: Prog or Int
Chroma: 4:2:0
Audio Format: 5.1
Audio Stream Id: AC3: 0 (x80)
Audio Bit Rate: 384 Kbps
Audio Sampling Rate: 48000 Hz

The differences I see is the Frame Rate, Encoding Dimensions and Display Size. Should that be a problem? Is there anyway to transcode the problem file into the same parameters as the file that works using some other software?
 

phd

Super Moderator
CapDVHS will place multiple dimensions in a transport stream. Perhaps that is messing it up.

Try using "Enable Filters" in QuickStream Fix.

Process the file through QuickStream Fix first, then load the fixed file for editing. Tools>QuickStream Fix

Check Enable Filters in QuickStream Fix and select the resolution you desire to output. If multiple resolutions are not listed, increase the number of samples. Usually a number like 128 is sufficient.

I would also try an extremely high number like 1000 if multiple dimensions do no show up.

Here is a guide to assist you
http://www.videoredo.net/msgBoard/showthread.php?t=5713
 

Bullitt5094

New member
Only one sample rate was available but I'm running a fix on the original file with the 128 sample as suggested. I'll try 1000 next if that doesn't work and let you know how it does.

Thanks!!!!!!!!!!!!!!!!!
 

Bullitt5094

New member
Didn't work. Multiple resolutions were not listed so I had no choice on that. I ran it with both 128 and 1000 samples and neither of those files opened in Pinnacle either. They all opened and played fine in Windows Media Player which is normally a lot pickier than Pinnacle. Any other suggestions or ideas to try?
 

phd

Super Moderator
Try cutting a 1-2 minute segment from the middle of the file and saving it.

See if that will import into Pinnacle.

If it does, then perhaps there are a few frames of extraneous resolution or alternative video in the file that even a setting of 1000 won't pick up.

Will Pinnacle load the original unedited file?
 

Bullitt5094

New member
I did a 2 min cut from the middle and processed it at 1000 and it still wouldn't open. I even removed and re-loaded Pinnacle and updated it and tried again just in case something got hosed with it but it still doesn't work. Any chance I could send you this 2min file and have you look at it? I just don't understand why some files work perfectly and some don't using the exact same process and software. I really appreciate your time and effort to help me on this!!
 

phd

Super Moderator
Will Pinnacle load the original unedited file?

Does Pinnacle 12 accept 1080i video? That is a big difference between the 2 properties you had posted.
 

Bullitt5094

New member
Will Pinnacle load the original unedited file?

Does Pinnacle 12 accept 1080i video? That is a big difference between the 2 properties you had posted.

No, it won't ever load the files generated by capDVHS until I use Quickfix. Windows Media player will not play the cap files either but normally after running quickfix they will play as is on win media and they will open into Pinnacle.

Yes, I know there is a difference in the files that's why I posted the parameters to show the differences.
From what I can tell Pinnacle does accept 1080i. I've done several DVDs using the process and software described and have even produced ACVHD DVDs that play perfectly on my PS3 in 1080i HD. I've just suddenly run across this problem where some will and some won't work in pinnacle. One thing I don't understand is why they are showing differences in parameters and also why one parameter works and one apparently doesn't. I really like the pinnacle software and would like to continuing using it.
 

Bullitt5094

New member
Not using TV Suite because I was only using the software to repair the stream. I was using Pinnacle to edit the file and produce a high def DVD, something VRD is incapable of at this point. Plus I like the editing capabilities of Pinnacle a lot more than VRD. I played with the demo version of TVSuite for a while and it has no HD capabilities, no transitions, and is limited on menus and other features Pinnacle is capable of. It just does a much more professional looking job producing HD DVDs and BR.
I downloaded a trial of Corel DVD factory tonight and it opened all the files OK. I'm starting to think Pinnacle just won't accept those parameters for some reason. They just released version 14 and I'm using 12 so that upgrade may work but I hate to spend the $75 to upgrade if it doesn't and I'm getting zero response from Pinnacle on answering my questions. I like the product but the Customer Service has always been awful.
 

Bullitt5094

New member
Here is one to ponder. The top file loads in Pinnacle. The bottom file will lock pinnacle up when you try to load it. Both files were captured the same way using capDVHS and processed through quickfix. Do you see anything that would make one not work and the other be OK?

File Name: G:\Video\FlGa2009\FlGa2009.mpg
File Size: 30583653504 ( 28.48 GB )
Program Duration: 22:02:16.03
File Type: TS Stream
Encoding: MPEG 2
Video stream Id: 1984 (x7C0)
Encoding Dimensions: 1920 x 1080
Display Size: 1920 x 1080
Aspect Ratio: 16/9
Frame Rate: 29.97 FPS
Bit Rate: 25.000 Mbps
VBV_Buffer: 976 KB
Profile: Main/High
Progressive: Prog or Int
Chroma: 4:2:0
Audio Format: 2.0
Audio Stream Id: AC3: 1985 (x7c1)
Audio Bit Rate: 384 Kbps
Audio Sampling Rate: 48000 Hz

File Name: G:\Video\Rose Bowl Parade\Original\RosebowlparadePre.mpg
File Size: 11978642780 ( 11.16 GB )
Program Duration: 01:59:55.07
File Type: TS Stream
Encoding: MPEG 2
Video stream Id: 2112 (x840)
Encoding Dimensions: 1920 x 1080
Display Size: 1920 x 1080
Aspect Ratio: 16/9
Frame Rate: 29.97 FPS
Bit Rate: 20.000 Mbps
VBV_Buffer: 976 KB
Profile: Main/High
Progressive: Prog or Int
Chroma: 4:2:0
Audio Format: 5.1
Audio Stream Id: AC3: 2113 (x841)
Audio Bit Rate: 384 Kbps
Audio Sampling Rate: 48000 Hz

HELP!
 

HyperReality

New member
Spaces in the path to the file (yeah, unlikely but I've seen stranger things happen with Windows based apps)?

The fact that the file ends in .mpg even though it is a transport stream (does changing the file extension from .mpg to .ts make a difference)?
 

Bullitt5094

New member
Pinnacle won't open anything with a ts extension but good thought! No spaces in the path as you can see from the file names posted.
 

HyperReality

New member
Pinnacle won't open anything with a ts extension but good thought!
Okay, as the video is MPEG2, why don't you actually convert the input file to have an MPEG2 Program Stream (.mpg) container during QuickStream Fix (change the "Save as type" when selecting the Output Stream in the QSF dialog).

It won't take any longer to process, and a _real_ MPEG2 Program Stream may be what Pinnacle is expecting.

No spaces in the path as you can see from the file names posted.
"\Rose Bowl Parade\" ??
 

Bullitt5094

New member
Okay, as the video is MPEG2, why don't you actually convert the input file to have an MPEG2 Program Stream (.mpg) container during QuickStream Fix (change the "Save as type" when selecting the Output Stream in the QSF dialog).
I don't see a "Save as Type" option in QSF. Is that only in the full TV Suite version maybe? I only have Plus. If that will work and need to go to the full version I'll darn sure upgrade.
 

phd

Super Moderator
for output file name, click on the "..." button. You'll get the dialog box to select file type
 

Bullitt5094

New member
I've been converting it to that format all along. Pinnacle won't recognize any of the other extensions that are offered there.
Also, I got a trial of Pinnacle Ultimate Studio 14, which was just released, and it won't work either. It's becoming obvious the problem is with the Pinnacle product since every other program I have including a trial Corel Video Studio and even Win Media will play the files. Pinnacle support is taking guesses at it but don't seem to want to actually test the file for me. The did have me run GSpot and it confirmed all the codec files necessary were there but that was pretty much a known since all the other programs were handling it correctly. I really hate to not be able to figure out something like this!
 
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