No PIDs specified when trying to open a transport stream

AKLeeAnn

New member
I am trying to open files downloaded from Tivo Desktop Plus with VideoReDo TVSuite V3.20.2.609. I have done this a zillion times over the years and have never had a problem before, ever. Today, out of the blue, I am getting the problem on all files downloaded. They open and play fine with Windows Media Player, so downloaded audio and video. The transfer from the TVs to the computer went unusually quickly today. Any thoughts or suggestions? I reinstalled VideoReDo, but that didn't make any difference.

I can think of one difference. The transfers that worked were with a Tivo Series 3 box and the ones I just tried were from a newer Tivo Premiere 4, which I am not sure I have ever downloaded from before. Would that make a difference? And if so, how do I get this to work with VideoReDo? It does work with PyTools downloads.
Thank you.
 
Last edited:

Dan203

Senior Developer
Staff member
Usually caused by a bad program map. If you go to Tools->Options->Stream Parameters and check "Ignore transport stream maps", then it should open. Just make sure to change that option back when you're done. It's always best to leave it unchecked if possible.

Dan
 

AKLeeAnn

New member
I will answer my own question for others out there. There are two versions of the file available with Premiere Tivos which can be see by logging in at: https://(tivo url)/nowplaying/index.html. One downloads quickly (TS format) and is only viewable with Windows Media Player. The other downloads more slowly (PS format). There is a checkbox on TiVo Desktop Plus under File/Preferences/Files to use the fastest download method possible. Uncheck this box. Unchecked, it downloads the PS format that works with VideoReDo. Or you can just choose to download it directly by logging in at the site without VideoReDo. The user name is tivo. The password is your Media Access Key. I will say that the fast download is FAST! But not helpful to a VRD user.
 

Dan203

Senior Developer
Staff member
Yeah it should be unchecked unless you have an issue with a specific file.

Basically the difference is that when it's unchecked it uses the program map in the TS file to determine the streams and their types. With it checked we try to determine the streams and their types using pattern matching which isn't 100% accurate.

Dan
 
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