Muxing (I guess) issue

#1
I try to save an .iso file (I tried to dvd folder as well, the same error message) out of a recording I made from TV and it failed (tried several times)This is what I get:

2010-03-23 21:50:58 Space check: Temp: D: required: 391, free: 92307. Output: D: required: 391, free: 92307
2010-03-23 21:50:58 Estimate sizes:
Title Output Source
1 336 336
Total 336
2010-03-23 21:50:59 DVD, Title 0 temp filenames: D:\VRD_DVDTEMP\Vid3E8D.tmp / D:\VRD_DVDTEMP\Aud3E8E.tmp
2010-03-23 21:50:59 DVD output requested, Title count: 1
0 The Hour_1 (06)
2010-03-23 21:50:59 Graph monitoring thread started.
2010-03-23 21:50:59 Graph, monitoring thread received terminate signal.
2010-03-23 21:50:59 Graph monitoring thread finished.
2010-03-23 21:50:59 Stream, Maximum GOP size: 15
2010-03-23 21:50:59 Program Information
File Name: C:\Users\Ariamona\AppData\Roaming\VideoReDo-TVSuite\The Hour_1 (06).VLST
File Size: 1649833984 ( 1.54 GB )
Program Duration: 00:22:50.07
File Type: PS - MPEG2
Encoding: MPEG2
Video stream Id: xE0
Encoding Dimensions: 720 x 480
Display Size: 720 x 480
Aspect Ratio: 4:3
Frame Rate: 29.97 FPS
Bit Rate: 9.216 Mbps
VBV_Buffer: 224 KB
Profile: Main/Main
Progressive: Prog or Int
Chroma: 4:2:0
Audio Format: 2.0
Audio Stream Id: AC3: 0 (x80)
Audio Bit Rate: 256 Kbps
Audio Sampling Rate: 48000 Hz
TS Mux Rate (bps): -1
Subtitle 1: DVD Subpic

2010-03-23 21:50:59 Starting new Frame Accurate Output Segment: start:0.000 (00:00:00.00), end:279415.844 (00:04:39.12)
2010-03-23 21:51:10 XXCount: 0, Real: 1 0
2010-03-23 21:51:10 DVD, Line 21 captioning flag turned on.
2010-03-23 21:51:10 DVD VIDEO_TS folder: D:\Video\Filme\The Hour\The Hour_1 (06) (02).dvd
2010-03-23 21:51:10 DVD temporary log: C:\Users\Ariamona\AppData\Roaming\VideoReDo-TVSuite\DVD3E7A.tmp
2010-03-23 21:51:10 TitleSupport::GetButtonCountFromXML - Failed to set title XML, trying again
2010-03-23 21:51:10 Chapters for title: 1
2010-03-23 21:51:10 Authoring files and sizes
video: 0 322.0 D:\VRD_DVDTEMP\Vid3E8D.tmp
audio: 0 8.9 D:\VRD_DVDTEMP\Aud3E8E.tmp

2010-03-23 21:51:10 [DVD] 1010 Start verifying import assets ...
2010-03-23 21:51:10 [DVD] 2001 Start building Video Title Set ( VTS ) ...
2010-03-23 21:51:10 [DVD] 2101 Title 1
2010-03-23 21:51:10 [DVD] 2210 Start building VOB streams
2010-03-23 21:51:10 [DVD] 3739 [INFO] - No subtitle stream is provided
2010-03-23 21:51:10 [DVD] 2220 Muxing elementary streams is in process ...
2010-03-23 21:51:10 [DVD] 3005 Initializing audio packets ...
2010-03-23 21:51:10 [DVD] 3030 Initializing AC3 (MOT) audio packet ...
2010-03-23 21:51:10 [DVD] 2300 Muxing is in process ...
2010-03-23 21:51:14 [DVD] 3999 Abort
2010-03-23 21:51:14 DVD-seconds to demux: 11, author: 4
2010-03-23 21:51:14 DVD, Received a 2999 abort.
2010-03-23 21:51:22 DVD Creating log: D:\Video\Filme\The Hour\The Hour_1 (06) (02).dvd
*** DVDLIB Verification Log ***
3 - 23 - 2010 -- 21:51:10


************************
* *
* VTS Verification *
* *
************************


<<< VTS Number 1 >>>
Number of Titles: 1


Title 01 - Type - ES or PES
Segment 1, Video File D:\VRD_DVDTEMP\Vid3E8D.tmp
Frame size: 720 X 480
Frame rate 4 [1--23.976, 2--24, 4--29.97, 3--25, 5--30]
Aspect Ratio: 43 [43--4:3, 169--16:9]
Chroma: 1 [1--4:2:0, 2--4:2:2, 3--4:4:4]
GOP 1, size - 507435
GOP 2, size - 288884
GOP 3, size - 64507
Segment 1, Audio File D:\VRD_DVDTEMP\Aud3E8E.tmp
Audio type AC3_Mot, Sampling 48000, Bitrate 256000
Segment 1, Subtitle File : None




Number of Menus: 1


Menu 01 - Type - Still
Menu Image File C:\Users\Ariamona\AppData\Roaming\VideoReDo-TVSuite\DVB3E7B.tmp
Picture size - 720 x 480
Menu Audio File - None
Menu Sub-Picture File C:\Users\Ariamona\AppData\Roaming\VideoReDo-TVSuite\DVH3E7C.tmp
Picture size - 720 x 480

************************
* *
* Status Messages *
* *
************************
Start building Video Title Set ( VTS ) ... - 2001
Title 1
Start building VOB streams - 2210
[INFO] - No subtitle stream is provided - 3739
Muxing elementary streams is in process ... - 2220
Initializing audio packets ... - 3005
Initializing AC3 (MOT) audio packet ... - 3030
Muxing is in process ... - 2300
Abort - 3999


I am using VideoReDo TVSuite v 3.20.1.587, Windows7

Any suggestions? Thank you.
 

Dan203

Senior Developer
Staff member
#2
Do you have the "Allow non-compliant DVD settings" box checked? If so it could be a GOP length problem. Try setting the max GOP length to 18 and see if that helps.

Dan
 
#3
I didn't have the non-compliant dvd setting checked. I checked it. Still the same problem. Tried to increase the gop to 18 _- won't let me above 15. Thanks again. Here's what I got the last time I tried:
****************
Start building Video Title Set ( VTS ) ... - 2001
Title 1
Start building VOB streams - 2210
[INFO] - No subtitle stream is provided - 3739
Muxing elementary streams is in process ... - 2220
Initializing audio packets ... - 3005
Initializing AC3 (MOT) audio packet ... - 3030
Muxing is in process ... - 2300
Abort - 3999

2010-03-24 00:22:40 Space check: Temp: D: required: 391, free: 92214. Output: D: required: 391, free: 92214
2010-03-24 00:22:40 Estimate sizes:
Title Output Source
1 336 336
Total 336
2010-03-24 00:22:41 DVD, Title 0 temp filenames: D:\VRD_DVDTEMP\Vid20D5.tmp / D:\VRD_DVDTEMP\Aud20D6.tmp
2010-03-24 00:22:41 DVD output requested, Title count: 1
0 The Hour_1 (07)
2010-03-24 00:22:41 Graph monitoring thread started.
2010-03-24 00:22:41 Graph, monitoring thread received terminate signal.
2010-03-24 00:22:41 Graph monitoring thread finished.
2010-03-24 00:22:41 Stream, Maximum GOP size: 15
2010-03-24 00:22:41 Program Information
File Name: C:\Users\Ariamona\AppData\Roaming\VideoReDo-TVSuite\The Hour_1 (07).VLST
File Size: 1649833984 ( 1.54 GB )
Program Duration: 00:22:50.07
File Type: PS - MPEG2
Encoding: MPEG2
Video stream Id: xE0
Encoding Dimensions: 720 x 480
Display Size: 720 x 480
Aspect Ratio: 4:3
Frame Rate: 29.97 FPS
Bit Rate: 9.216 Mbps
VBV_Buffer: 224 KB
Profile: Main/Main
Progressive: Prog or Int
Chroma: 4:2:0
Audio Format: 2.0
Audio Stream Id: AC3: 0 (x80)
Audio Bit Rate: 256 Kbps
Audio Sampling Rate: 48000 Hz
TS Mux Rate (bps): -1
Subtitle 1: DVD Subpic

2010-03-24 00:22:41 Starting new Frame Accurate Output Segment: start:0.000 (00:00:00.00), end:279515.944 (00:04:39.15)
2010-03-24 00:22:52 XXCount: 0, Real: 1 0
2010-03-24 00:22:52 DVD, Line 21 captioning flag turned on.
2010-03-24 00:22:52 DVD VIDEO_TS folder: D:\Video\Filme\The Hour\The Hour_1 (07) (03).dvd
2010-03-24 00:22:52 DVD temporary log: C:\Users\Ariamona\AppData\Roaming\VideoReDo-TVSuite\DVD20C3.tmp
2010-03-24 00:22:52 TitleSupport::GetButtonCountFromXML - Failed to set title XML, trying again
2010-03-24 00:22:52 Chapters for title: 1
2010-03-24 00:22:52 Authoring files and sizes
video: 0 322.1 D:\VRD_DVDTEMP\Vid20D5.tmp
audio: 0 8.9 D:\VRD_DVDTEMP\Aud20D6.tmp

2010-03-24 00:22:53 [DVD] 1010 Start verifying import assets ...
2010-03-24 00:22:53 [DVD] 2001 Start building Video Title Set ( VTS ) ...
2010-03-24 00:22:53 [DVD] 2101 Title 1
2010-03-24 00:22:53 [DVD] 2210 Start building VOB streams
2010-03-24 00:22:54 [DVD] 3739 [INFO] - No subtitle stream is provided
2010-03-24 00:22:54 [DVD] 2220 Muxing elementary streams is in process ...
2010-03-24 00:22:54 [DVD] 3005 Initializing audio packets ...
2010-03-24 00:22:54 [DVD] 3030 Initializing AC3 (MOT) audio packet ...
2010-03-24 00:22:54 [DVD] 2300 Muxing is in process ...
2010-03-24 00:22:56 [DVD] 3999 Abort
2010-03-24 00:22:56 DVD-seconds to demux: 11, author: 4
2010-03-24 00:22:56 DVD, Received a 2999 abort.
2010-03-24 00:22:59 DVD Creating log: D:\Video\Filme\The Hour\The Hour_1 (07) (03).dvd
*** DVDLIB Verification Log ***
3 - 24 - 2010 -- 0:22:53


************************
* *
* VTS Verification *
* *
************************


<<< VTS Number 1 >>>
Number of Titles: 1


Title 01 - Type - ES or PES
Segment 1, Video File D:\VRD_DVDTEMP\Vid20D5.tmp
Frame size: 720 X 480
Frame rate 4 [1--23.976, 2--24, 4--29.97, 3--25, 5--30]
Aspect Ratio: 43 [43--4:3, 169--16:9]
Chroma: 1 [1--4:2:0, 2--4:2:2, 3--4:4:4]
GOP 1, size - 507435
GOP 2, size - 288884
GOP 3, size - 64507
Segment 1, Audio File D:\VRD_DVDTEMP\Aud20D6.tmp
Audio type AC3_Mot, Sampling 48000, Bitrate 256000
Segment 1, Subtitle File : None




Number of Menus: 1


Menu 01 - Type - Still
Menu Image File C:\Users\Ariamona\AppData\Roaming\VideoReDo-TVSuite\DVB20C4.tmp
Picture size - 720 x 480
Menu Audio File - None
Menu Sub-Picture File C:\Users\Ariamona\AppData\Roaming\VideoReDo-TVSuite\DVH20C5.tmp
Picture size - 720 x 480

************************
* *
* Status Messages *
* *
************************
Start building Video Title Set ( VTS ) ... - 2001
Title 1
Start building VOB streams - 2210
[INFO] - No subtitle stream is provided - 3739
Muxing elementary streams is in process ... - 2220
Initializing audio packets ... - 3005
Initializing AC3 (MOT) audio packet ... - 3030
Muxing is in process ... - 2300
Abort - 3999
 

Dan203

Senior Developer
Staff member
#4
It looks like it could possibly be hanging on the audio. Try forcing a recode on the audio by changing the format to MPEG and see if that helps. This is not a permanent solution, as it will result in the loss of surround sound, but I just want to see if it helps.

Dan
 
#5
Thanks Dan for your replies. Unfortunately I changed the encoding format to mpeg and didn't solve the problem. Here is what I got:

2010-03-24 08:19:00 Space check: Temp: D: required: 202, free: 90865. Output: C: required: 202, free: 50862
2010-03-24 08:19:00 Estimate sizes:
Title Output Source
1 150 150
Total 150
2010-03-24 08:19:01 DVD, Title 0 temp filenames: D:\VRD_DVDTEMP\Vid392A.tmp / D:\VRD_DVDTEMP\Aud392B.tmp
2010-03-24 08:19:01 DVD output requested, Title count: 1
0 The Hour_1 (09)
2010-03-24 08:19:01 Graph monitoring thread started.
2010-03-24 08:19:01 Graph, monitoring thread received terminate signal.
2010-03-24 08:19:01 Graph monitoring thread finished.
2010-03-24 08:19:01 Stream, Maximum GOP size: 15
2010-03-24 08:19:01 Program Information
File Name: C:\Users\Ariamona\AppData\Roaming\VideoReDo-TVSuite\The Hour_1 (09).VLST
File Size: 1649833984 ( 1.54 GB )
Program Duration: 00:22:50.07
File Type: PS - MPEG2
Encoding: MPEG2
Video stream Id: xE0
Encoding Dimensions: 720 x 480
Display Size: 720 x 480
Aspect Ratio: 4:3
Frame Rate: 29.97 FPS
Bit Rate: 9.216 Mbps
VBV_Buffer: 224 KB
Profile: Main/Main
Progressive: Prog or Int
Chroma: 4:2:0
Audio Format: 2.0
Audio Stream Id: AC3: 0 (x80)
Audio Bit Rate: 256 Kbps
Audio Sampling Rate: 48000 Hz
TS Mux Rate (bps): -1
Subtitle 1: DVD Subpic

2010-03-24 08:19:01 Starting new Frame Accurate Output Segment: start:0.000 (00:00:00.00), end:125095.011 (00:02:05.03)
2010-03-24 08:19:08 XXCount: 0, Real: 1 0
2010-03-24 08:19:08 DVD, Line 21 captioning flag turned on.
2010-03-24 08:19:09 DVD VIDEO_TS folder: C:\Users\Ariamona\AppData\Roaming\VideoReDo-TVSuite\The Hour_1 (09) (02).dvd
2010-03-24 08:19:09 DVD temporary log: C:\Users\Ariamona\AppData\Roaming\VideoReDo-TVSuite\DVD3917.tmp
2010-03-24 08:19:09 TitleSupport::GetButtonCountFromXML - Failed to set title XML, trying again
2010-03-24 08:19:09 Chapters for title: 1
2010-03-24 08:19:09 Authoring files and sizes
video: 0 144.1 D:\VRD_DVDTEMP\Vid392A.tmp
audio: 0 4.0 D:\VRD_DVDTEMP\Aud392B.tmp

2010-03-24 08:19:09 [DVD] 1010 Start verifying import assets ...
2010-03-24 08:19:09 [DVD] 2001 Start building Video Title Set ( VTS ) ...
2010-03-24 08:19:09 [DVD] 2101 Title 1
2010-03-24 08:19:09 [DVD] 2210 Start building VOB streams
2010-03-24 08:19:09 [DVD] 3739 [INFO] - No subtitle stream is provided
2010-03-24 08:19:09 [DVD] 2220 Muxing elementary streams is in process ...
2010-03-24 08:19:09 [DVD] 3005 Initializing audio packets ...
2010-03-24 08:19:09 [DVD] 3020 Initializing MPEG 1 audio packet ...
2010-03-24 08:19:09 [DVD] 2300 Muxing is in process ...
2010-03-24 08:19:10 [DVD] 3999 Abort
2010-03-24 08:19:10 DVD-seconds to demux: 7, author: 2
2010-03-24 08:19:10 DVD, Received a 2999 abort.
2010-03-24 08:19:12 DVD Creating log: C:\Users\Ariamona\AppData\Roaming\VideoReDo-TVSuite\The Hour_1 (09) (02).dvd
*** DVDLIB Verification Log ***
3 - 24 - 2010 -- 8:19:9


************************
* *
* VTS Verification *
* *
************************


<<< VTS Number 1 >>>
Number of Titles: 1


Title 01 - Type - ES or PES
Segment 1, Video File D:\VRD_DVDTEMP\Vid392A.tmp
Frame size: 720 X 480
Frame rate 4 [1--23.976, 2--24, 4--29.97, 3--25, 5--30]
Aspect Ratio: 43 [43--4:3, 169--16:9]
Chroma: 1 [1--4:2:0, 2--4:2:2, 3--4:4:4]
GOP 1, size - 507435
GOP 2, size - 288884
GOP 3, size - 64507
Segment 1, Audio File D:\VRD_DVDTEMP\Aud392B.tmp
Audio type MPEG, Sampling 48000, Bitrate 256000
Segment 1, Subtitle File : None




Number of Menus: 1


Menu 01 - Type - Still
Menu Image File C:\Users\Ariamona\AppData\Roaming\VideoReDo-TVSuite\DVB3918.tmp
Picture size - 720 x 480
Menu Audio File - None
Menu Sub-Picture File C:\Users\Ariamona\AppData\Roaming\VideoReDo-TVSuite\DVH3919.tmp
Picture size - 720 x 480

************************
* *
* Status Messages *
* *
************************
Start building Video Title Set ( VTS ) ... - 2001
Title 1
Start building VOB streams - 2210
[INFO] - No subtitle stream is provided - 3739
Muxing elementary streams is in process ... - 2220
Initializing audio packets ... - 3005
Initializing MPEG 1 audio packet ... - 3020
Muxing is in process ... - 2300
Abort - 3999
 

Dan203

Senior Developer
Staff member
#6
Can you please send your complete log to support @ videoredo.com with the subject "Log for thread 17632"

Dan
 
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