Malwarebytes flaged a file; any concern if I Quarantine it?

ccrider2

Member
VRD SUITE 5 Version 5.3.83.763

Malwarebytes
www.malwarebytes.com
-Log Details-
Scan Date: 2/1/19
Scan Time: 5:58 AM
Log File: 511764b2-2610-11e9-833c-94de80a8805a.json
-Software Information-
Version: 3.6.1.2711
Components Version: 1.0.508
Update Package Version: 1.0.9068
License: Premium
-System Information-
OS: Windows 10 (Build 17134.523)
CPU: x64
File System: NTFS
User: System
-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Scheduler
Result: Completed
Objects Scanned: 747028
Threats Detected: 1
Threats Quarantined: 0
Time Elapsed: 17 min, 57 sec
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Detect
-Scan Details-
Process: 0
(No malicious items detected)
Module: 0
(No malicious items detected)
Registry Key: 0
(No malicious items detected)
Registry Value: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Data Stream: 0
(No malicious items detected)
Folder: 0
(No malicious items detected)
File: 1
Adware.IStartSurf, C:\PROGRAM FILES (X86)\VIDEOREDOTVSUITE5\VRDINSTALLWIZARD5.EXE, No Action By User, [678], [632972],1.0.9068
Physical Sector: 0
(No malicious items detected)
WMI: 0
(No malicious items detected)

(end)
 

Otter

Member
What version of Malwarebytes are you running?
Just scanned the entire VRD program directory, including the "VRDINSTALLWIZARD5.EXE " file with latest MalwareBytes v3.7.1.2839 - no problems found.
Make sure you are running at least a recent MWB version and try again.
If you still get the issue, that file may indeed be compromised, but I can't see why VRD would be the target.
"IStartSurf " is a browser search hijacker - shouldn't be any shared code with the VRD install wizard

If you need to just export any custom profiles and reinstall latest beta version of VRD - works great
 

Dan203

Senior Developer
Staff member
You really only need the install wizard once, right after you install, so it's probably OK to quarantine it. However I assure you it is NOT adware, nor does it contain any adware. So this is a false positive and I'd rather you report it to Malwarebytes instead.
 

ccrider2

Member
What version of Malwarebytes are you running?
Just scanned the entire VRD program directory, including the "VRDINSTALLWIZARD5.EXE " file with latest MalwareBytes v3.7.1.2839 - no problems found.
Make sure you are running at least a recent MWB version and try again.
If you still get the issue, that file may indeed be compromised, but I can't see why VRD would be the target.
"IStartSurf " is a browser search hijacker - shouldn't be any shared code with the VRD install wizard

If you need to just export any custom profiles and reinstall latest beta version of VRD - works great
Just shows "" current"" …. I see no MalwareBytes Version number; guess I'm looking in the wrong spot ….

I did see that VRD TV Suite 5 was outdated, updated that, Quarantined the original M.B. error, now the scan is clear.

Go figure…..
 

ccrider2

Member
You really only need the install wizard once, right after you install, so it's probably OK to quarantine it. However I assure you it is NOT adware, nor does it contain any adware. So this is a false positive and I'd rather you report it to Malwarebytes instead.
Ha ha…... the responsible are seldom willing to accept their 'due'. ;)
 

Dan203

Senior Developer
Staff member
All I can do is give you my word. But I assure that no portion of VideoReDo contains adware.
 

ccrider2

Member
Thanks Dan Haddix, as reported above; "I did see that VRD TV Suite 5 was outdated, updated that, Quarantined the original M.B. error, now the scan is clear."
Love your product!
 
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