Malwarebytes flaged a file; any concern if I Quarantine it?

#1
VRD SUITE 5 Version 5.3.83.763

Malwarebytes
www.malwarebytes.com
-Log Details-
Scan Date: 2/1/19
Scan Time: 5:58 AM
Log File: 511764b2-2610-11e9-833c-94de80a8805a.json
-Software Information-
Version: 3.6.1.2711
Components Version: 1.0.508
Update Package Version: 1.0.9068
License: Premium
-System Information-
OS: Windows 10 (Build 17134.523)
CPU: x64
File System: NTFS
User: System
-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Scheduler
Result: Completed
Objects Scanned: 747028
Threats Detected: 1
Threats Quarantined: 0
Time Elapsed: 17 min, 57 sec
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Detect
-Scan Details-
Process: 0
(No malicious items detected)
Module: 0
(No malicious items detected)
Registry Key: 0
(No malicious items detected)
Registry Value: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Data Stream: 0
(No malicious items detected)
Folder: 0
(No malicious items detected)
File: 1
Adware.IStartSurf, C:\PROGRAM FILES (X86)\VIDEOREDOTVSUITE5\VRDINSTALLWIZARD5.EXE, No Action By User, [678], [632972],1.0.9068
Physical Sector: 0
(No malicious items detected)
WMI: 0
(No malicious items detected)

(end)
 
#2
What version of Malwarebytes are you running?
Just scanned the entire VRD program directory, including the "VRDINSTALLWIZARD5.EXE " file with latest MalwareBytes v3.7.1.2839 - no problems found.
Make sure you are running at least a recent MWB version and try again.
If you still get the issue, that file may indeed be compromised, but I can't see why VRD would be the target.
"IStartSurf " is a browser search hijacker - shouldn't be any shared code with the VRD install wizard

If you need to just export any custom profiles and reinstall latest beta version of VRD - works great
 

Dan203

Senior Developer
Staff member
#3
You really only need the install wizard once, right after you install, so it's probably OK to quarantine it. However I assure you it is NOT adware, nor does it contain any adware. So this is a false positive and I'd rather you report it to Malwarebytes instead.
 
#4
What version of Malwarebytes are you running?
Just scanned the entire VRD program directory, including the "VRDINSTALLWIZARD5.EXE " file with latest MalwareBytes v3.7.1.2839 - no problems found.
Make sure you are running at least a recent MWB version and try again.
If you still get the issue, that file may indeed be compromised, but I can't see why VRD would be the target.
"IStartSurf " is a browser search hijacker - shouldn't be any shared code with the VRD install wizard

If you need to just export any custom profiles and reinstall latest beta version of VRD - works great
Just shows "" current"" …. I see no MalwareBytes Version number; guess I'm looking in the wrong spot ….

I did see that VRD TV Suite 5 was outdated, updated that, Quarantined the original M.B. error, now the scan is clear.

Go figure…..
 
#5
You really only need the install wizard once, right after you install, so it's probably OK to quarantine it. However I assure you it is NOT adware, nor does it contain any adware. So this is a false positive and I'd rather you report it to Malwarebytes instead.
Ha ha…... the responsible are seldom willing to accept their 'due'. ;)
 
#7
Thanks Dan Haddix, as reported above; "I did see that VRD TV Suite 5 was outdated, updated that, Quarantined the original M.B. error, now the scan is clear."
Love your product!
 
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