Long-time audio issue getting worse

ccrider2

Member
My audio disappears after less than 10 min of editing.
Usually I just save the project - terminate and relaunch the app and that brings it back.
I have Nero 7 Ultra, two TV cards, VLC, Windows Media Player....no issues with audio there.

Getting to be a real 'pain' trying to edit out commercials...anyone else with this problem?....I'm Lost.

Thanks,
Chris

Edit: Using Beta 616b
 
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Dan203

Senior Developer
Staff member
Have you tried changing the audio driver under Tools->Options->Playback devices? Perhaps using one of the alternate options will help eliminate the problem.

Dan
 

ccrider2

Member
No Joy.

Only two choices for direct sound drivers....both have the same outcome.

I tried 'default wave', didn't work either, besides no audio, it prevented the video from playing after about six seconds. Continued pushing the play button would only produce a few frames of movement for each push.......odd.

Just noticed, while typing this, after awhile, the sound came back on for a short time then dropped out again. Now I don't have any sound on the PC. The only way to get it back is to LOG OFF (I get sound back as doing so.....) or reboot (also comes back right before shutting down)

Seams like my machine is the culprit, but the only time I have this issue is after running VideoReDo.:confused:

Thank You,
Chris
 

Dan203

Senior Developer
Staff member
Try one of the other video drivers just to see if there is some sort of audio/video conflict. If that doesn't help you might also try upgrading both your audio and video drivers and DirectX if you're not already running the latest version.

Dan
 

ccrider2

Member
Dan,
Well.....I think the video driver change fixed it....running for 50 minutes....Fingers still crossed.....

Thanks Much,
Chris
 

Dan203

Senior Developer
Staff member
You may want to try completely uninstalling and then reinstalling VRD just in case some other setting got corrupted, however I doubt that will work. This sounds more like a system level problem to me.

Dan
 

ccrider2

Member
Ya...but what? :)

I started having sound issues....sometime back in the Plus version ....IIRC, although never while trying to do editing. I tried reinstalling audio drivers, but haven't got around to 'stressing' it yet.

Looks like it's time for an OS rebuild......That thought hurts as much as throwing the thing out the door. :D
 

Dan203

Senior Developer
Staff member
Seems to be some sort of conflict between audio and video. Is the audio system onboard or is it a separate card? If it's a separate card you could try moving it to a different slot and see if that works. If it's onboard you may try disabling the onboard audio and buying a cheap add-in card instead. (I've seen them on NewEgg for <$10)

It could also be a cooling problem with the graphics card. Have you ever tried to play any games on it? If so does it ever have any problems? If not you should download one of the video benchmark programs and run it as sort of a stress test to see if you can get the graphics card to have problems.

Dan
 

ccrider2

Member
Dan,

I've been reluctant to answer your post as I've been waiting-out this demon machine to see if it will raise it's ugly head again.....so far so good.

FYI....
I uninstalled the audio drivers via Device Manager, rebooted, canceled the 'found new HW' message, then reinstalled the package. Seemed to have fixed the issue.
I could still have something odd going on with the Realtek audio driver package that I DL'd from a link on PCPitstop years ago. This morning I turned on the TV to find the 'Realtek Sound Manager' app wanting to run the 'input jack detector' function.....odd.
I was having issues with the newest package provided on the ASUS DL site, when the computer was first assembled. After a lot of searching I found the current driver at PCPitstop, that seemed to get me going and never had an issue till I installed VideoReDo. The motherboard was a relic then, so I doubt ASUS has updated anything since.

Anyway....Thanks for Listening,
Chris

audio system is onboard
cheap add-in card instead.....think I'm out of slots....need to open it to have a look-see
play any games ... no, never have
video benchmark programs ... I'll have to try that
 
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Dan203

Senior Developer
Staff member
Well I'm glad you found something that worked.

FYI I have RealTek audio on my mobo too and I've gotten drivers for it directly from their website. It's a .tw address, which is a little odd, but the driver worked fine for me.

Dan
 
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