Hevc keeps crashing

jmc

Active member
#1
HD.h264 or a simple standard dvd .mpg file...
Chose standard .mp4 profile or .ts profile...

The "Default" x264 works but HEVC just crashes.

Was interesting that now the x264 first pass pegs
my 3930 6/12 threads at 99-100% with my
"very slow" preset and other quality settings.
It use to bump into 100% sometimes but it never just set there before.

Thinking on buying the new Ryzen 12 core 7nm cpu when/if one comes out
this summer. Think that would give x264 all it can handle.
My (first Gen)16/32 core threadripper would sit at 30 something% with x264.
"Hyperthreads" are wasted here.
 
#3
In my case when I try to save my MP4 file using HEVC I get an error message. I looked in the log file and I see this error:

FFmpeg (Error) - Invalid UE golomb code

MP4 video file is 4K video from Sony a6500 camera recorded in XAVC-S codec.
 
#4
HEVC is also crashing for me immediately upon trying to save file. I took the default Matroska MKV file. Change the video output from Intelligent Recode to HEVC. Left all other options the same and saved as a new profile. As soon as I attempt to save a file using this new profile VideoRedo crashes. The is no error message, the program just completely exits. Saving the same file with the default MKV option works fine.

Edit: Additional Info, If I change the HEVC coding option from software to hardware coding (NVidia), VideoRedo no longer crashes and successfully creates the HEVC version of the file.
 
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Danr

Administrator
Staff member
#5
Are you by any chance running Windows 7? We had another user email us their log file and they had trouble loading the HEVC encoder on Windows 7. Was able to duplicate that here.
 

jmc

Active member
#10
Are you by any chance running Windows 7? We had another user email us their log file and they had trouble loading the HEVC encoder on Windows 7. Was able to duplicate that here.
Windows 7 here also with HEVC crash/closes.
Tried to save to TS and MP4. from a dvd .MPG.

Heh, I do need an excuse to break free of W7 and go
through the pain of moving over to my W10 8 or 16 core pc.

I was able to run 265x handbrake to completion.
It only used around 30% of my 6/12 thread 3930 cpu.(2.5fps,"veryslow"_preset)

How many cores will VRD 265x use? Hopefully a lot more.
 
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Danr

Administrator
Staff member
#11
There are a couple missing files in the 790 beta. Will have a new build out tomorrow (Thursday).
 
#12
Installed VRDTVS-6-4-85-791c on Win10x64. I can't load videos without crashing. Tried to load an MKV w/HVEC and an MP4 with AVC. Both crashed.
 

Danr

Administrator
Staff member
#13
1. What OS are you running?

2. Go to Tools>Options>Playback, what device driver is being used? If Direct3D11, try switching to EVR or VMR9.
 

alzi

New member
#14
VRDTV-6-4-85-791c does not open HEVC coded files and crashes, when trying so
with my standard PC. It works, however, with NON HEVC files.
I run some tests with the 791 version on different computers with
Intel processors: Pentium E5800 (an old one), Core i3 3110M (Lenovo Thinkpad),
Core i5 333U (my standard PC) AND Core i3 4010U (NUC). All PCs have Windows 10,
I tried both software and hardware encoding and all the playback options .
Non HEVC videos could always be opened. But only the NUC could open,
edit, and save HEVC videos.
Does anyone has similar experiences?
 

alzi

New member
#15
As Dan has told me VideoReDo has built the decoders with AVX2 support which is not available for old CPUs. They provided me with a version without this dependency that works fine.
Thank you Dan!
 
#16
Hi.
When will the next version (..791d) come out?
Instead of saving HEVC *.ts to *.ts for 90 minutes, it will store 5 minutes.
Thanks.
 
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jmc

Active member
#17
As Dan has told me VideoReDo has built the decoders with AVX2 support which is not available for old CPUs. They provided me with a version without this dependency that works fine.
Thank you Dan!
Darn, my 3930 2012 Sandybridge only supports "AVX".
Looks like I'll have to wait for the next beta release.

CPUs with AVX2Edit

 
#18
1. What OS are you running?

2. Go to Tools>Options>Playback, what device driver is being used? If Direct3D11, try switching to EVR or VMR9.
Win10 x64. Switched to EVR (what is the difference between these 3) and I could load the HEVC file. Made one cut. When saving the program crashed at approx 95% conversion (quick conversion). Relaunched and found my cut preserved; tried saving again... crash.

FWIW... I see where Beta 792c posted... but download link brings me to 792a.

File info
 

Danr

Administrator
Staff member
#19
There is no 792c only a 792a. If you're having an issue with 792a crashing, then upload a sample file and project and we will check it out. Please don't forget to send the email after the upload has completed.
 
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