I have a TV episode in mp4 format that is presented in what I call a 'ribbon', i.e. it has the video itself as a narrow band with black bars above and below it. For some reason some movie creators love this presentation and occasionally TV gets the same treatment. If I try to create a smaller mp4 or avi file I get the video in full screen with faces elongated vertically. I have converted the mp4 to mpg in VideoReDo, which presents the video as widescreen without the black above and below, but when I have tried to reduce it I get the full screen but with horsey faces. I would be very grateful to learn how I can get a mp4 or avi file with the bands retained. I do get bands when I use VRD to extract movies or TV episodes from DVDs and then reduce, but not in this case.