ERROR! unable to open file: ~ (all file not open)

Passer

New member
2019-03-15 11:36:25 ## Beginning installation wizard.
2019-03-15 11:36:25 VRDConfiguration Wizard started for: VideoReDo-TVSuite4.
2019-03-15 11:36:38 VRDConfiguration Wizard completed.
2019-03-15 11:37:10 Decoder support lib: 7.0 build 205.58, ippvcg9_l.lib
2019-03-15 11:37:10 Image support lib: 7.0 build 205.58, ippvcg9_l.lib
2019-03-15 11:37:12 VideoReDo TVSuite started. Licensed to: AD-K2V0PD-QVFJFP, Version: 4.21.2.662 - May 9 2013, AVP On (00cf0062-1}
2019-03-15 11:37:13 Checking reg: 120
2019-03-15 11:37:13 Version check completed.
2019-03-15 11:42:49 Key entered and accepted: Name:<Adrianova Evita> Key:<000015- ... -Z025P4>
2019-03-15 11:42:51 Decoder support lib: 7.0 build 205.58, ippvcg9_l.lib
2019-03-15 11:42:51 Image support lib: 7.0 build 205.58, ippvcg9_l.lib
2019-03-15 11:42:52 VideoReDo TVSuite started. Licensed to: AD-K2V0PD-QVFJFP, Version: 4.21.2.662 - May 9 2013, AVP On (00cf0062-1}
2019-03-15 11:42:52 Checking reg: 120
2019-03-15 11:43:22
***** Loading: J:\海王 英文版 中文版 4K 60P.mp4

2019-03-15 11:43:22 H.264, Starting stream open for: J:\海王 英文版 中文版 4K 60P.mp4
2019-03-15 11:43:22 H.264, Opening file: J:\海王 英文版 中文版 4K 60P.mp4, filetype is: H264 PIDs: x202 / x201
2019-03-15 11:43:22 File open problem 5.
2019-03-15 11:46:09
***** Loading: I:\2019031421423476.mp4

2019-03-15 11:46:09 H.264, Starting stream open for: I:\2019031421423476.mp4
2019-03-15 11:46:09 H.264, Opening file: I:\2019031421423476.mp4, filetype is: H264 PIDs: x202 / x201
2019-03-15 11:46:09 File open problem 5.
 

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Dan203

Senior Developer
Staff member
v5 does not support unicode. You have to rename the file to use english letters only or it will not open. (v6 will support unicode)
 

Passer

New member
v5 does not support unicode. You have to rename the file to use english letters only or it will not open. (v6 will support unicode)
I tried a purely digital naming and still can't open it.
I:\2019031421423476.mp4

In addition, v6 has a plan to announce it, it seems to have been a long time
 

Dan203

Senior Developer
Staff member
I tried a purely digital naming and still can't open it.
I:\2019031421423476.mp4

In addition, v6 has a plan to announce it, it seems to have been a long time
Can you open the file in MediaInfo and copy/paste the info here. That'll tell us if the files is using a audio/video format that we don't support.
 
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