ERROR! unable to open file: ~ (all file not open)

#1
2019-03-15 11:36:25 ## Beginning installation wizard.
2019-03-15 11:36:25 VRDConfiguration Wizard started for: VideoReDo-TVSuite4.
2019-03-15 11:36:38 VRDConfiguration Wizard completed.
2019-03-15 11:37:10 Decoder support lib: 7.0 build 205.58, ippvcg9_l.lib
2019-03-15 11:37:10 Image support lib: 7.0 build 205.58, ippvcg9_l.lib
2019-03-15 11:37:12 VideoReDo TVSuite started. Licensed to: AD-K2V0PD-QVFJFP, Version: 4.21.2.662 - May 9 2013, AVP On (00cf0062-1}
2019-03-15 11:37:13 Checking reg: 120
2019-03-15 11:37:13 Version check completed.
2019-03-15 11:42:49 Key entered and accepted: Name:<Adrianova Evita> Key:<000015- ... -Z025P4>
2019-03-15 11:42:51 Decoder support lib: 7.0 build 205.58, ippvcg9_l.lib
2019-03-15 11:42:51 Image support lib: 7.0 build 205.58, ippvcg9_l.lib
2019-03-15 11:42:52 VideoReDo TVSuite started. Licensed to: AD-K2V0PD-QVFJFP, Version: 4.21.2.662 - May 9 2013, AVP On (00cf0062-1}
2019-03-15 11:42:52 Checking reg: 120
2019-03-15 11:43:22
***** Loading: J:\海王 英文版 中文版 4K 60P.mp4

2019-03-15 11:43:22 H.264, Starting stream open for: J:\海王 英文版 中文版 4K 60P.mp4
2019-03-15 11:43:22 H.264, Opening file: J:\海王 英文版 中文版 4K 60P.mp4, filetype is: H264 PIDs: x202 / x201
2019-03-15 11:43:22 File open problem 5.
2019-03-15 11:46:09
***** Loading: I:\2019031421423476.mp4

2019-03-15 11:46:09 H.264, Starting stream open for: I:\2019031421423476.mp4
2019-03-15 11:46:09 H.264, Opening file: I:\2019031421423476.mp4, filetype is: H264 PIDs: x202 / x201
2019-03-15 11:46:09 File open problem 5.
 

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Dan203

Senior Developer
Staff member
#4
I tried a purely digital naming and still can't open it.
I:\2019031421423476.mp4

In addition, v6 has a plan to announce it, it seems to have been a long time
Can you open the file in MediaInfo and copy/paste the info here. That'll tell us if the files is using a audio/video format that we don't support.
 
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