appcrash wtv to mp4

JMRDV

Member
I am trying to recode a wtv file to H264 -mp4. I know this worked in the past since i did it last year. This is a consistent repeatable crash and it is the first problem i have had with 643G. I will add that the previous version stalled a lot of files whereas 643G will make the stalled files directory but then never uses it. Every file that i have thrown at the batch VAP (1.08) QSF then comskip has worked perfectly. Most of my files are downloads from television.

Problem signature:
Problem Event Name: APPCRASH
Application Name: VideoReDo4.exe
Application Version: 4.20.7.643
Application Timestamp: 50630a54
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17651
Fault Module Timestamp: 4e211319
Exception Code: e06d7363
Exception Offset: 0000b9bc
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
 

Dan203

Senior Developer
Staff member
First off forget about batch and VAP can you open the file directly in the UI and save to MP4? If not I need you to try playing the original WTV file in Windows Media Player, not Media Center, but the standard Windows Media Player. If the file does not play there then it means the file is encrypted and can not be processed by VideoReDo. If it does play then I need you to open it in VideoReDo, go to Tools->Show program info and copy/paste the info here so I can see what we're dealing with.

Dan
 

JMRDV

Member
reply

File: Name : J:\nook videos\Secrets of the Secret Service.wtv
Size : 1.155 GB
Duration : 00:48:50.24
Mux type : WTV
Video: Encoding : MPEG2
VideoStreamID : x206
Frame rate : 29.97 fps
Encoding size : 704 x 480
Aspect ratio : 4:3
Header bit rate : 15.000 Mbps
VBV buffer : 224 KBytes
Profile : Main@Main
Progressive : Prog or Int
Chroma : 4:2:0
Bit rate : 2.842 Mbps
Audio Stream: 1 (Primary) Codec : AC3
Channels : 2.0
Language : ???
PID : x208
PES Stream Id : xBD
Bit rate : 192 Kbps
Sampling rate : 48000
Sample size : 16 bits
 

JMRDV

Member
2nd show info

THis is the 2nd show - and yes all play fine in windows media player and VRD


File: Name : J:\nook videos\The Fifth Element.mpg
Size : 3.094 GB
Duration : 01:54:22.05
Mux type : PS - MPEG2
Video: Encoding : MPEG2
VideoStreamID : xE0
Frame rate : 29.97 fps
Encoding size : 720 x 480
Aspect ratio : 4:3
Header bit rate : 9.800 Mbps
VBV buffer : 224 KBytes
Profile : Main@Main
Progressive : Prog or Int
Chroma : 4:2:0
Bit rate : 3.094 Mbps
Audio Stream: 1 (Primary) Codec : MPEG
MPEGLayer : Layer 2
Channels : 2.0
PES Stream Id : xC0
Bit rate : 384 Kbps
Sampling rate : 48000
Sample size : 16 bits
 

Danr

Administrator
Staff member
Click on shift+Tools>Options and check the setting of #71, multi-audio. If it's zero set it to 1.
 

JMRDV

Member
no change

I had to change it as you indicated but that made no difference and the error code remains the same.

FYI _ i just used handbrake and that worked on these files fine.
 

JMRDV

Member
fixed

As soon as i hit save it immediately crashed but read on.

Last night. I installed VRD 643G to a 2nd pc and it worked fine. Going back to the 1st pc delete - reinstall - still failed. I then uninstalled and then deleted both versions (629d and 643G)- first thru windows and then finished manually removing leftovers. Next I Reinstalled 643G and it now works fine.

VRD 629D and 643G were installed on different physical drives on the 1st pc but somehow interacted negatively.

Next time i will do that before i call for help.
I apologize for the grief caused.
 

Danr

Administrator
Staff member
VRD 629D and 643G were installed on different physical drives on the 1st pc but somehow interacted negatively.

Next time i will do that before i call for help
No, call for help first! I didn't think of it at the time, but we should have saved a copy of a registry settings associated with 629 so we can see if there's anything in there that is triggering the problem. Even if 629 and 643 are in different folders they still share registry settings. You can use the VRD_REGISTRY.INI file to run them side by side with different settings, but the default is for them to have share the same registry.
 

JMRDV

Member
Ok

Ok will do =- thanks for all your quick replies. These forums are great because of that type interaction.
 
Top Bottom