When first installing Videoredo 810a and running Viedoredo for the first time you get the message that Videoredo Wizard has not been run, do you want to run it now, even when you have run the wizard during installation? If you Run 810a with administrator privileges and run the wizard the problem goes away. Just the first time after installing 810a do you get the message. Running 810a with administrator privileges and running the wizard gets over this problem. Maybe a windows 10 access problem as my computers updated themselves to 1909 earlier this week. Do not get the problem with 808 but get the problem with 809.