596 crash on opening after reboot

#1
If I install 596 it will open without an error but if I shutdown and turn the computer back on I end up getting the following error which will go away if I reinstall it.

How can I get the last beta that worked fine?

I am running Vista 64 Ultimate with VRD being installed to the D drive.
 

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Danr

Administrator
Staff member
#4
That's the correct version (we've started adding in proper version numbers for upcoming build so it doesn't show 1.0.0.1).

Do you know what build you were using before, was it 587 or something earlier?

I wonder if there's a DLL naming conflict on your system, since only a couple of users are reporting this issue. There are a couple of things to try:

1) Try starting VRDPlus as an admin (right click on the icon and click on "RunAs"). You'll get the UAC warning, but after that the program should come up.

2) Are you technically inclined enough to run procexp.exe? This is a Microsoft tool which can be downloaded from here: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx If so, load it up on your system and I'll give you a guide as to what we want to see.
 
#5
I was using the previous beta version which was 587. I have UAC turned off and I just found that if I try to run vrdplus.exe I get that error but if I try to run vrdplus3.exe it starts up. Which is the correct executable? Yes I know how to use procexp if there is something you still want me to look up.
 

Danr

Administrator
Staff member
#6
VRDPlus3.exe is the correct file. VRDPlus is from the previous build as we renamed our .exes a bit somewhere along the line since 587. I'll check the installer as it looks like we werent' deleting the old VRDPlus.exe.

No need to run procexp, you should be fine with VRDPlus3.exe.
 

Danr

Administrator
Staff member
#8
Was this a shortcut you created or our standard desktop icon? Our icons should be pointing to the new .exe.
 

Danr

Administrator
Staff member
#10
ok, That's make sense. This won't help you now, but I've updated the installer to remove vrdplus.exe if found.
 
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